Senior Business Analyst

University of Adelaide; Adelaide; On-site; AUD 116,000 - 130,000; Full time

Job summary

Adelaide University is seeking a Senior Business Analyst to lead the analysis, design and improvement of pay accuracy and entitlements across the organisation, based in People & Culture at City West, Adelaide.

You will partner with payroll, workforce administration, technology and business stakeholders to map processes, identify root causes, and implement sustainable, compliant improvements that standardise workflows and drive better employee outcomes.

Qualifications

• Senior business analysis and end-to-end process redesign leadership in large organisations.
• Strong requirements elicitation, process modelling and operating model design.
• Experience in payroll, HR, workforce management, compliance or regulated environments.
• Ability to identify root causes and implement sustainable process improvements.
• Experience applying Lean, Six Sigma or BPM methodologies.
• Advanced analytical skills and data-driven improvement mindset.
• Ability to influence senior leaders and cross-functional stakeholders.

Responsibilities

• Lead analysis, design and improvement of pay accuracy and entitlements.
• Collaborate with payroll, workforce administration, technology and stakeholders.
• Map current and future-state processes and identify root causes.
• Develop operating models that enable compliant, efficient service delivery.
• Define business requirements, testing, implementation and change readiness.
• Produce documentation, controls and guidance for decision-making.

Skills

Senior business analysis leadership

Requirements elicitation

Process modelling

Operating model design

Payroll/HR/compliance domain

Lean/Six Sigma/BPM

Advanced analytics & data-drivenImprov

Job description

• Based in People & Culture at City West
• Full-time, fixed term contract until 30 June 2028
• Salary Range: $116,320 - $130,498 per annum (plus 17% superannuation)

At Adelaide University, we create the opportunities you need to achieve your ambitions – because when you thrive, we thrive.

We are transforming education for contemporary learners and global citizens. Building on a proud legacy and shaped by bold ambition, it’s a place of excellence and equity, where our vibrant community of staff are united by our purpose to inspire Australia’s future change-makers and create a better tomorrow.

Workthat matters

As Senior Business Analyst, you will lead the analysis, design and improvement of pay accuracy and entitlement processes across Adelaide University. Working closely with payroll, workforce administration, technology and business stakeholders, you will translate remediation findings, audit outcomes and compliance requirements into practical improvements that strengthen processes, controls and system workflows. You will map current and future-state processes, identify root causes and opportunities for simplification, automation and standardisation, and develop sustainable operating models that support compliant, efficient and consistent service delivery.

Curious to learn more? Explore the full role description above to discover more about this opportunity.

The team

Join a team delivering meaningful change for our people. The Pay Accuracy and Entitlements Program brings together experts across project management, governance, payroll, compliance, employee relations, change, and education to strengthen payroll practices, enhance compliance, and improve employee outcomes. The Senior Business Analyst is a key role in delivering process and system changes, including business requirements, testing, implementation and change readiness. Through strong stakeholder engagement, process analysis and problem-solving skills, the role will provide practical advice and develop clear documentation, controls and guidance that support informed decision-making, continuous improvement and consistent pay and entitlement practices.

Visit the AU website to learn moreabout People & Culture.

Our people

Our people are guided by purpose, curiosity and a commitment to lifelong learning. We embrace authenticity, innovation and collaboration, and harness diverse thinking in our pursuit of excellence.

This role is perfect for someone who brings strong problem-solving skills, attention to detail and a continuous improvement mindset, along with the ability to build relationships, communicate clearly and influence stakeholders at all levels. Someone who is comfortable working collaboratively across teams and turning complex issues into practical, sustainable improvements.

Learn more about our people, what we stand for and what we offer at Careers at AU.

Experience

Tojoin our community and thrive in this role,you will likely havethe following skills and experience:

• Demonstrated experience undertaking senior business analysis and leading end-to-end process redesign and business transformation within large, complex organisations
• Strong capability in requirements elicitation, process modelling and operating model design
• Experience working within payroll, HR, workforce management, compliance or highly regulated operational environments
• Proven ability to identify root causes, assess operational risks and implement sustainable process and control improvements
• Experience applying Lean, Six Sigma, Business Process Management or similar methodologies
• Advanced analytical and problem-solving skills, including experience using complex operational data to inform business improvements
• Proven ability to provide advice and influence senior leaders and cross-functional stakeholders to deliver effective change

Ourcommitment to inclusionand diversity

We are committed to fostering a culture of inclusion where diversity iscelebratedand everyone feels respected and valued.Adelaide University isanequal opportunityemployer,committed to creating a safe, inclusive, and equitable workplace where everyone can thrive. Westrongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of allages,genders,cultural backgrounds, sexual orientations, andgender identities. We are committed to supporting flexible workingarrangementsand providing reasonable adjustments throughout the recruitment process.

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.