Senior Associate First Nations

National Australia Bank; Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

National Australia Bank in Adelaide is seeking an experienced coordinator to support the Head of First Nations Affairs and advance NAB’s RAP commitments. You’ll work closely with senior executives and external stakeholders to ensure timely, accurate governance processes and effective delivery of initiatives.

The role requires strong organisational skills, excellent written and verbal communication, and a proactive approach to managing multiple priorities while maintaining confidentiality and

Qualifications

• Experience in executive coordination, governance support, business operations or a comparable role.
• Strong stakeholder engagement and relationship management skills, with a commitment to excellent customer service.
• Excellent organisation and attention to detail, with experience coordinating governance meetings, documentation and follow-up actions.

Responsibilities

• Coordinate governance and secretariat support for NAB’s First Nations Advisory Group and RAP Council, including agendas, meeting papers, minutes and action tracking.
• Provide high-quality coordination support to senior executives, external stakeholders and their offices, ensuring professional and responsive engagement.
• Coordinate and monitor RAP commitments and deliverables across NAB, supporting accurate and timely reporting.
• Contribute to executive briefings, correspondence and governance papers, ensuring accuracy and attention to detail.
• Support budget and expenditure tracking, financial reconciliations, approvals and compliance with NAB’s policies and procedures.
• Coordinate key First Nations events and engagements, managing competing priorities, deadlines and stakeholder requirements.

Skills

Executive coordination

Governance support

Stakeholder engagement

Relationship management

Organisational skills

Job description

Support the Head of First Nations Affairs to deliver NAB’s First Nations Affairs Strategy and Reconciliation Action Plan (RAP) commitments.

Be part of a collaborative, purpose-led team making a positive difference for First Nations customers and communities.

Bring your strong coordination, relationship management and organisational skills to support meaningful outcomes.

Adelaide-based opportunity working closely with the Head of First Nations Affairs.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this role, you will

• Coordinate governance and secretariat support for NAB’s First Nations Advisory Group and RAP Council and, including agendas, meeting papers, minutes and action tracking.
• Provide high-quality coordination support to senior executives, external stakeholders and their offices, ensuring professional and responsive engagement.
• Coordinate and monitor RAP commitments and deliverables across NAB, supporting accurate and timely reporting.
• Contribute to executive briefings, correspondence and governance papers, ensuring accuracy and attention to detail.
• Support budget and expenditure tracking, financial reconciliations, approvals and compliance with NAB’s policies and procedures.
• Coordinate key First Nations events and engagements, managing competing priorities, deadlines and stakeholder requirements.

What you’ll bring

• Experience in executive coordination, governance support, business operations or a comparable role.
• Strong stakeholder engagement and relationship management skills, with a commitment to excellent customer service.
• Excellent organisation and attention to detail, with experience coordinating governance meetings, documentation and follow-up actions.
• Strong written communication skills and confidence contributing to briefings, correspondence and meeting papers.
• Demonstrated ability to manage multiple priorities, work proactively and deliver accurately within tight deadlines.
• Sound judgement, discretion and confidence working with confidential information, financial records and organisational processes.

We’re looking for someone who brings initiative, curiosity and a genuine interest in contributing to NAB’s First Nations commitments. Previous banking or First Nations Affairs experience is welcome but not essential, and no formal tertiary qualification is required.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.