Senior APAC Marketing Operations Leader

Servicenow; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a Senior Manager for APAC Marketing Operations to drive end-to-end strategy across markets and programs. You will partner with regional leaders to accelerate pipeline growth, apply standardized methodologies, and scale processes with automation and AI.

The role requires a strong data-driven mindset, extensive experience in SaaS marketing operations, and the ability to influence across cross-functional teams while managing budgets and vendor relationships.

Qualifications

• Bachelor's degree in Marketing or Commerce, MBA well regarded or equivalent experience.
• 12+ years of experience in high-tech/B2B marketing operations.

Responsibilities

• Own end-to-end marketing operations strategy for APAC markets or programs.
• Forecast, measure, and report on marketing programs and KPIs/OKRs.
• Collaborate with APAC Marketing Leadership and Global MOps.
• Build templates and playbooks to scale across markets.
• Mentor junior team members and drive AI/process automation initiatives.

Skills

Communication skills

Data-driven

CRM

Power BI

Excel

Marketing automation

Budget management

Vendor management

APAC market experience

Cross-functional coordination

Strategic thinking

AI adoption

Education

Bachelor's in Marketing or Commerce

MBA (well regarded)

Tools

CRM

Power BI

Excel (Advanced)

Marketing automation software

Job description

ServiceNow is seeking a Senior Manager for APAC Marketing Operations to drive end-to-end strategy across markets and programs. You will partner with regional leaders to accelerate pipeline growth, apply standardized methodologies, and scale processes with automation and AI.

The role requires a strong data-driven mindset, extensive experience in SaaS marketing operations, and the ability to influence across cross-functional teams while managing budgets and vendor relationships.