Senior Analyst – Relationship MAC

Rabobank Gruppe; Armidale; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Wellbeing leave

Education Assistance Program

Bonus and Additional Leave

Extra Insurance

Rabo Workplace Giving program

Job summary

Rabobank Australia is seeking a Senior Analyst (Relationship MAC) to support Major Agribusiness Client Relationship Managers. You will oversee the end-to-end journey from client requests to settlement, coordinating complex lending processes, due diligence, and stakeholder communication across Armidale, Brisbane, Moree, Sydney, or Tamworth. A strong background in banking and agribusiness is essential.

Qualifications

• Proven experience in banking, finance, or agriculture.
• Experience preparing complex lending or credit submissions.
• Strong customer service and relationship-building skills.
• Knowledge of AML/CTF obligations, CDD requirements and KYC processes.
• Familiarity with rural and agribusiness sectors.

Responsibilities

• Provide high-quality support to MAC Relationship Managers across all regions within Country Banking.
• Prepare and coordinate complex lending applications and documentation.
• Conduct comprehensive customer due diligence (CDD), AML/CTF risk assessments and KYC reviews.
• Coordinate settlement activities and liaise with internal and external stakeholders for timely execution.
• Monitor loan arrears and excesses, escalating issues as required.
• Mentor and coach Analysts and Associate Analysts, developing team capability.
• Build and maintain relationships across the Rabobank network.
• Accompany Relationship Managers on client and farm visits when required.

Skills

Banking Experience

Customer Service

Relationship Building

AML/CTF

CDD/KYC

Lending Submissions

Stakeholder Management

Job description

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest, and are supported…we are focused on growing each other.About the role:We have an opportunity for a Senior Analyst (Relationship MAC) to join the team, you will play a critical role in supporting Major Agribusiness Client Relationship Managers to deliver exceptional client outcomes. Acting as a key point of contact for clients and advisers, you will oversee the end-to-end journey from client request through to settlement, ensuring a seamless and professional experience.This role could be performed out of Armidale, Brisbane, Moree, Sydney or Tamworth.Key ResponsibilitiesProvide high-quality support to MAC Relationship Managers across all regions within Country Banking.Prepare and coordinate complex lending applications and documentation.Conduct comprehensive customer due diligence (CDD), AML/CTF risk assessments and KYC reviews.Manage branch prudential and operational requirements in line with Bank policies.Coordinate settlement activities and liaise with internal and external stakeholders to ensure timely execution.Monitor loan arrears and excesses, escalating and managing issues as required.Promote best practice, operational efficiency and continuous improvement initiatives.Utilise workflow tools to effectively manage workloads, priorities and service standards.Mentor and coach Analysts and Associate Analysts, contributing to capability development within the team.Build and maintain strong relationships across the broader Rabobank network.Accompany Relationship Managers on client and farm visits when required.What We're Looking ForProven experience in banking, finance, or agricultureDemonstrated experience preparing complex lending or credit submissions.Strong customer service and relationship-building skills.Experience working with sophisticated client structures and complex transactionsStrong understanding of AML/CTF obligations, CDD requirements and KYC processes.Knowledge of rural and agribusiness sectors.Highly organised with the ability to manage competing priorities and deadlines.What we're proud to offer you:Rabo@Anywhere is our hybrid way of working at Rabobank and for Australia, that means we have a blend of time working between the office and home.Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.Our Values:Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.Rabobank is not accepting submissions from recruitment agencies for this role.You must hold valid work rights to be considered for this role