Senior Advocacy Officer

Office of the Public Guardian QLD; Brisbane; Presencial; AUD 90.000 - 110.000; Jornada completa

Descripción de la vacante

Office of the Public Guardian QLD in Brisbane seeks a Senior Advocacy Officer to contribute to policy and practice development, handling complex advocacy across child protection, disability support, mental health, forensic disability services and youth justice. The role provides support to frontline teams across CVA.

The position encompasses data analysis, policy review, and community engagement under CVA management, with a focus on improving service delivery and outcomes through collaboration

Formación

• C class drivers' licence is a mandatory requirement for this role.
• Working with Children Check clearance (Blue Card) is required; guidance provided by OPG if not held.

Responsabilidades

• Receive and assess complex and sensitive information to determine advocacy, referral or escalation options.
• Establish and maintain connections with regional care providers and government agencies (NDIA, Child Safety, Youth Justice, Queensland Health).
• Work as part of a multi-disciplinary team to ensure collaboration and engagement in client services.
• Review and update policies, procedures and reporting guidelines to improve outcomes.

Conocimientos

Advocacy

Policy development

Data analysis

Team collaboration

Descripción del empleo

Office of the Public Guardian QLD - Brisbane QLD

Senior Advocacy Officers contribute to policy and practice development including undertaking complex advocacy. Advocacy may be required across a variety of areas including child protection, disability support, mental health, forensic disability services and youth justice. Senior Advocacy Officers provide support to frontline operational teams across CVA.

Your Key Responsibilities:

• Receive and assess complex and sensitive information regarding CVA clients to determine all potential avenues of advocacy, referral and/or escalation within CVAs legislative functions.
• Establish and maintain positive connections with regional care and service providers and government agencies such as the National Disability Insurance Agency (NDIA), Child Safety, Youth Justice and Queensland Health.
• Work effectively as a team member and support others in a multi-disciplinary team to ensure collaboration and engagement that will lead to the successful delivery of client services.
• Identify, review and update policies, procedures and reporting guidelines in consultation with the CVA management team to improve processes and enhance the quality of outcomes.
• Undertake data analysis and trend reporting and maintain accurate, confidential records of the management of advocacy matters.
• Educate local communities about the role and functions of the Office of the Public Guardian and participate in community engagement under the guidance of CVA management or broader executive team.

Qualifications and Conditions:

• You must possess a C class drivers' licence as a mandatory requirement for this role.
• A mandatory condition of this role is a Working with Children Check clearance (Blue Card). If you do not already have one, OPG will guide you on how to apply.

Applications to remain current for 12 months.