Senior Advocacy Officer

Queensland Government; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Government is seeking Senior Advocacy Officers to contribute to policy and practice development, including undertaking complex advocacy across CVA areas such as child protection, disability support, mental health, forensic disability services and youth justice. You will support frontline teams across CVA to deliver high-quality client services.

The role focuses on receiving sensitive information, building connections with regional providers and government agencies, collaborating in a

Qualifications

• Advocacy and policy-related skills demonstrated in prior roles.
• Ability to analyse complex information to inform advocacy.
• Experience working with diverse stakeholders and government agencies.

Responsibilities

• Receive and assess complex information to determine advocacy pathways and referrals.
• Establish connections with regional care providers and government agencies.
• Collaborate in a multi-disciplinary team to deliver client services.
• Review and update policies, procedures, and guidelines to improve outcomes.
• Undertake data analysis and maintain confidential records of advocacy matters.
• Educate communities about the Office of the Public Guardian and engage in community outreach.

Skills

Advocacy

Policy analysis

Stakeholder engagement

Data analysis

Job description

Senior Advocacy Officers contribute to policy and practice development including undertaking complex advocacy. Advocacy may be required across a variety of areas including child protection, disability support, mental health, forensic disability services and youth justice. Senior Advocacy Officers provide support to frontline operational teams across CVA.

Your Key Responsibilities

• Receive and assess complex and sensitive information regarding CVA clients to determine all potential avenues of advocacy, referral and/or escalation within CVAs legislative functions.
• Establish and maintain positive connections with regional care and service providers and government agencies such as the National Disability Insurance Agency (NDIA), Child Safety, Youth Justice and Queensland Health.
• Work effectively as a team member and support others in a multi-disciplinary team to ensure collaboration and engagement that will lead to the successful delivery of client services.
• Identify, review and update policies, procedures and reporting guidelines in consultation with the CVA management team to improve processes and enhance the quality of outcomes.
• Undertake data analysis and trend reporting and maintain accurate, confidential records of the management of advocacy matters.
• Educate local communities about the role and functions of the Office of the Public Guardian and participate in community engagement under the guidance of CVA management or broader executive team.

Qualifications And Conditions

• You must possess a C class drivers' licence as a mandatory requirement for this role.
• A mandatory condition of this role is a Working with Children Check clearance (Blue Card). If you do not already have one, OPG will guide you on how to apply.

Applications to remain current for 12 months.

Occupational group

Policy & Planning