Senior Advisor - People and Performance

Www.chandlermacleod.com; Cairns Regional; On-site; AUD 110,000 - 140,000; Full time

Job summary

Chandler Macleod is seeking an experienced APS6 Senior Advisor – People & Performance to join the People Services team on a contract up to 12 months. The role focuses on providing trusted HR guidance across employee relations, performance management, investigations, and policy interpretation.

You will work with managers and staff to support complex matters, drive leadership capability, and contribute to continuous improvement initiatives across People Services.

Qualifications

• Minimum 3 years' experience in HR advisory or employee relations.
• Australian Citizenship and ability to obtain police check.
• Experience in workplace investigations and handling sensitive cases.
• Knowledge of APS employment frameworks and industrial relations.
• Tertiary HR qualification; AHRI membership desirable.

Responsibilities

• Provide specialist HR advice on policies, legislation and enterprise agreements.
• Manage complex employee relations matters including performance and misconduct.
• Conduct workplace enquiries and investigations with reports and recommendations.
• Build stakeholder relationships and deliver client-focused HR services.
• Coach leaders on performance and behavioural matters.
• Contribute to HR systems improvements and continuous service delivery.
• Stay current with APS employment frameworks and IR developments.

Skills

Employee relations

HR advisory

Stakeholder engagement

Policy interpretation

Education

Tertiary HR qualification

AHRI membership/certification

Job description

for an experienced APS6 Senior Advisor – People & Performance to join a dynamic People Services team on a contract opportunity for up to 12 months. This is an excellent opportunity for an experienced HR professional who thrives in complex environments and enjoys partnering with leaders to deliver practical, contemporary people solutions.

The successful candidate will provide trusted advice on a broad range of workforce matters, including employee relations, performance management, workplace investigations, conflict resolution and policy interpretation.

As the APS6 Senior Advisor – People & Performance, you will work closely with managers and employees to provide specialist HR guidance and support across a range of people-related matters. You will play a key role in managing sensitive cases, enhancing leadership capability and contributing to continuous improvement initiatives across People Services.

Key Responsibilities

• Provide specialist HR advice and guidance, including interpretation and application of enterprise agreements, legislation, policies and procedures.
• Manage complex employee relations matters, including performance management, misconduct, grievances, complaints and workplace conflict.
• Conduct workplace enquiries, reviews and investigations, including the preparation of reports and recommendations.
• Build strong stakeholder relationships and deliver high-quality, client-focused HR services.
• Support leaders through coaching, training and guidance on performance and behavioural matters.
• Prepare professional briefings, correspondence and reports, including responses to reviews of action.
• Contribute to the ongoing improvement of HR systems, processes and service delivery.
• Maintain current knowledge of APS employment frameworks, industrial relations developments and contemporary HR practices.

About You

You are an experienced HR practitioner with strong employee relations expertise and demonstrated success managing complex and sensitive people matters. You bring excellent judgement, professionalism and the ability to balance competing priorities while delivering outcomes.

You will also demonstrate:

• Strong written communication skills, including experience preparing investigation reports and formal correspondence.
• Experience conducting workplace enquiries and fact-finding activities.
• Ability to provide practical, evidence-based advice and recommendations.
• Excellent stakeholder engagement and relationship management skills.
• High levels of integrity, discretion and confidentiality.
• Strong analytical, problem-solving and conflict-resolution capabilities.

Essential Requirements

• Minimum 3 years' experience in a similar HR advisory or employee relations role.
• Australian Citizenship.
• Ability to obtain and maintain a satisfactory National Police Check.

Desirable Experience & Qualifications

• Tertiary qualifications in Human Resources, Workplace Relations or a related discipline.
• AHRI membership and/or certification.
• Experience in coaching, mediation or dispute resolution.
• Knowledge of APS employment legislation and frameworks.
• Certificate IV in Government Investigations.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.