Senior Administrator

Estia Health; Queensland; On-site; AUD 75,000 - 100,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking support

ACN discounts for nurses

Nib health discounts

JB HiFi discounts

Job summary

Estia Health in Queensland seeks an experienced Administration Manager to help run our home smoothly, working closely with the Residential Aged Care Manager. You’ll handle rostering, reception, onboarding and support daily operations, including billing and payroll.

You’ll be a people person with a Business Administration qualification, strong data skills and proven ability to meet deadlines in a busy aged care environment.

Qualifications

• A qualification in Business Administration or similar is preferred.
• Proven ability to work to deadlines in a fast-paced environment.
• Experience in rostering, billing and payroll is desirable.
• Experience in Aged Care is advantageous.

Responsibilities

• Maintain accurate roster in collaboration with the Residential Aged Care Manager.
• Reception duties and greeting visitors to the home.
• Assist with staff recruitment and onboarding.
• Provide prompt, friendly service to internal and external customers.
• Manage enquiries and support conversion to sales.
• Assist with billing, payroll and stocktake.
• Mentor and support the Administration Officer.
• Maintain record management systems and daily tasks for the home.

Skills

People person

Problem-solver

Attention to detail

Data skills

Reception skills

Roster management

Education

Business Administration qualification

Job description

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

About the Role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager.

Usually, your day will involve:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate roster
• Reception duties, greeting visitors to the home
• Assisting with staff recruitment and onboarding
• Providing prompt and friendly customer service to both internal and external customers
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales
• Lending a hand with billing, payroll and stocktake
• Providing guidance and mentoring to Administration Officer
• Maintaining all record management systems
• Supporting our residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people’s lives
• A qualification in Business Administration or similar (ideally)
• A proven ability to work to deadlines and work in fast-paced environment
• Solid computer and data skills
• Previous experience in Aged Care (ideally)
• Previous experience in rostering (ideally)

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.