HR System Administrator

Mater Health Services; City of Brisbane; Hybrid; AUD 75,000 - 82,000; Full time

Benefits offered by this job

Superannuation

Salary packaging up to $15,900

Staff benefits

Job summary

Mater is seeking an experienced HR System Administrator to join the Human Resources team in Newstead until December 2027. You will support, maintain, and enhance Mater's HRIS, ensuring reliability, security and alignment with business and legislative requirements.

You will work with HR, Payroll, Finance, Digital Technology & Information teams, vendors and end users to deliver system improvements, troubleshoot issues, manage releases, and drive continuous improvement across the HR technology

Qualifications

• Tertiary qualifications in Information Technology, Human Resources, or related discipline, or equivalent experience.
• Demonstrated experience administering HR Information Systems (HRIS).
• Experience in HR, payroll, workforce management, rostering, or related systems environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience with system configuration, security administration, and user access management.
• Knowledge of reporting tools and developing regular and ad hoc reports.
• Experience supporting software upgrades, releases, and enhancements.
• Understanding of change management and incident management frameworks (ITIL desirable).
• Excellent communication and stakeholder management skills.
• Commitment to customer service and continuous improvement.
• Experience within a healthcare environment will be highly regarded.

Responsibilities

• Planning, testing, and implementing system releases, fixes, enhancements, and upgrades.
• Maintaining system configuration, security settings, user access, permissions, and core setup tables.
• Supporting HR systems to ensure ongoing alignment with business and legislative requirements.
• Identifying, analysing, troubleshooting, and resolving system issues and faults.
• Liaising with software vendors and internal stakeholders regarding performance, availability, system reliability, and support matters.
• Monitoring system interfaces, scheduled processes, integrations, and automated workflows.
• Developing and maintaining reports, dashboards, and ad hoc reporting solutions.
• Supporting end users through telephone, online, and face-to-face assistance.
• Assisting with user documentation, training materials, guides, and system communications.
• Supporting change management and incident management activities in line with ITIL principles.
• Contributing to system governance, security reviews, process documentation, and continuous improvement initiatives.

Skills

HRIS administration

Troubleshooting

Stakeholder management

ITIL familiarity

Reporting & analytics

System configuration & security

HR/payroll systems experience

Communication

Customer service

Change management

Education

IT/HR related degree

Tools

HRIS platforms

Job description

About the role

Are you passionate about HR technology, system optimisation, and delivering exceptional support to end users? Do you enjoy solving complex system issues, improving business processes, and working at the intersection of HR and technology? If so, we'd love to hear from you.

We're seeking an experienced HR System Administrator to join the Human Resources team at Mater in Newstead until December 2027. In this role, you'll play a critical part in supporting, maintaining, and enhancing Mater's Human Resource Information Systems (HRIS), ensuring they remain reliable, secure, and aligned with business and legislative requirements.

You’ll work closely with HR, Payroll, Finance, Digital Technology & Information teams, vendors, and end users to deliver system improvements, troubleshoot issues, manage system releases, and drive continuous improvement across our HR technology landscape.

• Salary range: $54.57 to $59.38 per hour
• plus superannuation
• access to not-for-profit salary packaging up to $15,900
• access to many staff benefits!

What you’ll be doing

As an HR System Administrator, you'll provide technical and functional support across Mater's HR systems while contributing to system improvements and business process optimisation.

Key responsibilities include:

• Planning, testing, and implementing system releases, fixes, enhancements, and upgrades
• Maintaining system configuration, security settings, user access, permissions, and core setup tables
• Supporting HR systems to ensure ongoing alignment with business and legislative requirements
• Identifying, analysing, troubleshooting, and resolving system issues and faults
• Liaising with software vendors and internal stakeholders regarding performance, availability, system reliability, and support matters
• Monitoring system interfaces, scheduled processes, integrations, and automated workflows
• Developing and maintaining reports, dashboards, and ad hoc reporting solutions
• Supporting end users through telephone, online, and face-to-face assistance
• Assisting with user documentation, training materials, guides, and system communications
• Supporting change management and incident management activities in line with ITIL principles
• Contributing to system governance, security reviews, process documentation, and continuous improvement initiatives

About you

You're a customer-focused systems professional who combines technical capability with strong stakeholder engagement skills. You enjoy finding practical solutions, simplifying processes, and helping users get the most from technology.

You’ll bring:

• Tertiary qualifications in Information Technology, Human Resources, or a related discipline, or equivalent experience
• Demonstrated experience administering HR Information Systems (HRIS)
• Experience in HR, payroll, workforce management, rostering, or related systems environments
• Strong troubleshooting, analytical, and problem-solving skills
• Experience working with system configuration, security administration, and user access management
• Knowledge of reporting tools and developing regular and ad hoc reports
• Experience supporting software upgrades, releases, and enhancements
• Understanding of change management and incident management frameworks (ITIL desirable)
• Excellent communication and stakeholder management skills
• A commitment to customer service and continuous improvement
• Experience within a healthcare environment will be highly regarded

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close 18 October 2026

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.