Senior Administration Officer NALHN ED

SA Health - Northern Adelaide Local Health Network; Adelaide; On-site; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Salary Sacrifice benefits

Superannuation benefits

Job summary

Lyell McEwin Hospital and Modbury Hospital in Adelaide’s north seek a Senior Administrative Coordinator to support Emergency Department operations. The role is full-time, temporary until 4 June 2027, with a salary of $74,095–$78,694 per year plus superannuation and salary sacrifice benefits.

The successful candidate will provide high-level admin support, coordinate workflows, ensure policy compliance, and drive improvements in administrative processes across EDs.

Qualifications

• Senior administrative experience, ideally in health or public sector.
• Strong organisational skills in a high-volume environment.
• Proficiency with patient administration systems or health information platforms.
• Effective communication and professional, patient-centered approach.
• Knowledge of confidentiality obligations and health records management.
• Ability to work collaboratively across multidisciplinary teams.

Responsibilities

• Provide senior-level administrative support across ED operations (scheduling, correspondence, records).
• Coordinate workflows and act as point of contact for staff, patients and stakeholders.
• Support compliance with SA Health policies, procedures and documentation standards.
• Contribute to continuous improvement of administrative systems within the department.

Skills

Senior administration

Organisational skills

Health information systems

Communication

Confidentiality

Team collaboration

Tools

Patient administration systems

Job description

• Northern Adelaide Local Health Network – Lyell McEwin Hospital & Modbury Hospital – ELIZABETH VALE SA 5112 & MODBURY SA 5092
• Salary: $74,095 - $78,694 p.a. plus Superannuation and Salary Sacrifice benefits – ASO3
• Temporary Full-Time – up to 4 June 2027

About the Role:

Lyell McEwin Hospital is one of South Australia's busiest public hospitals, and its Emergency Department runs on the skill and dedication of every person in the team — including the administration professionals who keep it moving. If you bring senior administrative experience, a steady head under pressure, and a genuine commitment to patient-centred care, this is a role where your work has real impact every day.

What You'll Be Doing

Based at both Lyell McEwin and Modbury Hospitals within the Northern Adelaide Local Health Network (NALHN), this full-time position supports the smooth operation of the Emergency Department through high-quality administrative coordination. Your key responsibilities will include:

• Providing senior-level administrative support across ED operations, including scheduling, correspondence, and records management
• Coordinating workflows and acting as a point of contact for staff, patients, and external stakeholders
• Supporting compliance with SA Health policies, procedures, and documentation standards
• Contributing to continuous improvement in administrative systems and processes within the department

Please note this is a contract position with an end date of 4 June 2027.

What You'll Bring

• Demonstrated experience in a senior administrative role, ideally within a health or public sector environment
• Strong organisational skills with the ability to manage competing priorities in a high-volume setting
• Proficiency in patient administration systems or similar health information platforms used across SA Health
• Effective communication skills and a professional, patient-focused approach
• Sound knowledge of confidentiality obligations and health records management requirements
• Ability to work collaboratively across multidisciplinary teams in a complex clinical environment

About You:

In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.

You will be joining a dynamic and expanding Local Health Network that is committed to delivering contemporary, innovative and high-quality health services within modern facilities.

This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team.

About Adelaide:

Adelaide is consistently recognised as a city that artfully combines its compact charm and world-class cuisine with picturesque nature escapes. Ranked one of the worlds “Most Liveable Cities” and “Most Beautiful Cities”, Adelaide provides something for everyone combining a wonderful mix of nature with nearby beaches, rolling hills and wildlife and culinary delights with fine dining restaurants, award-winning cafes, bustling food markets and booming boutique bars. Events like the LIV Golf, SANTOS Tour Down Under, Adelaide Fringe and the Adelaide Cabaret Festival add extra appeal to living here.

About Us:

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia, and one of the largest employers in northern Adelaide.

NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality healthcare services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care, as well as primary health care services with a focus on community health promotion and chronic disease management.

With a commitment for ongoing upgrades to our facilities and the introduction of new services, our priority is delivering exceptional health and wellbeing services that enhance the quality of life for our community.

With over 7,000 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Our Local Health Network Sites and Services:

NALHN provides a range of hospital (inpatient), outpatient, community and home-based services across multiple sites in Adelaide’s north and north-eastern suburbs, including Aboriginal health, mental health, and GP services.

Lyell McEwin Hospital – the major hospital in northern Adelaide for emergency care, complex and multi-day surgery, medicine, obstetric, paediatrics and outpatient services.

Modbury Hospital – a general hospital with emergency care, elective surgery, medicine, outpatient and sub-acute services, rehabilitation, geriatric and palliative care.

Mental Health Services – adult and older persons mental health services and statewide forensic mental health services, across hospital and community settings.

Watto Purrunna Aboriginal Primary Health Care Services – provides culturally responsive primary healthcare services for Aboriginal and Torres Strait Islander people in-hospital and across four community sites.

Primary Health Care Services – including GP Plus sites at Elizabeth, Modbury and Gilles Plains.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

• Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.
• Relocation assistance may be available for successful applicants from interstate or overseas.
• NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
• SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
• We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 949648

Role Description and Further Information: