Senior Account Partner - Pro Services Sales

Salesforce.com, inc.; Australia; Remote; AUD 180,000 - 240,000; Full time

Job summary

Salesforce is seeking a Senior Account Partner to drive strategic engagements and define roadmaps that maximize value from Salesforce investments. You will build trusted advisor relationships with executive sponsors and collaborate with license sales, product, and delivery teams to ensure successful outcomes.

You will own complex deals, shepherd them from qualification to booking, and ensure optimal margins and customer success.

Qualifications

• Experience owning or leading a book-of-business.
• Experience developing new logos and hunting within existing accounts.
• Experience working in a consulting landscape.
• Experience selling professional services related to digital transformation.
• Demonstrated hands-on experience with MuleSoft or a comparable enterprise integration platform.
• Experience driving a strategic motion including value propositions and execution planning.

Responsibilities

• Drive enterprise-level strategy for our most ambitious customers.
• Facilitate qualification, deal cycle participation, account reviews and value assessments.
• Accountable for bookings, revenue, margin, CSAT, and value delivered.
• Enable smooth transition into the delivery team with margins and staffing plans.
• Act as a trusted advisor to accelerate value and customer outcomes.
• Pilot awareness within a micro-vertical to develop repeatable motions.
• Serve as SME and services consultant to our sales teams.
• Liaise between internal and external teams.

Skills

Book-of-business

New logos

Consulting experience

Services sales

MuleSoft experience

C-Suite engagement

Strategic execution

Pricing and deal strategy

Education

Degree or equivalent experience

Tools

Dell Boomi

Informatica

Workato

Job description

Mulesoft Focus. Enterprise Scale. Make an Impact

The Experience

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

We are currently seeking a Senior Account Partner (Services Seller) to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.

As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.

What You'll Actually Be Doing

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Accountable for bookings, revenue, margin, CSAT, and value delivered
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
• Pilot awareness within a micro-vertical to develop repeatable motions
• Serve as a key SME, leader, and services consultant to our sales teams
• Serve as the liaison between internal and external teams

You're Our Person If...

• Experience owning or leading a book-of-business
• Experience in developing new logo's as well as hunting within existing accounts.
• Experience working within a consulting landscape
• Experience selling professional services related to digital transformation, including integration and API-led connectivity solutions
• Demonstrated hands-on experience with MuleSoft or a comparable enterprise integration platform (e.g. Dell Boomi, Informatica, Workato) - this is a requirement for the role
• Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
• Capable of building assets from scratch including marketing, sales and strategy solutions
• Experience with global procurement leads to settle pricing and deal strategy
• Skilled in manoeuvring and working with the C-Suite during a strategy cycle
• Background in delivering critical initiatives and/or programs for a firm-based model or product company
• Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Interested in Services Sales at Salesforce More Broadly?

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

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Equal Opportunity Statement.

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