SMB & Growth Account Executive

Salesforce; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Salesforce is seeking an ambitious SMB/MB Account Executive in Sydney to drive the Salesforce Customer 360 platform with existing customers and new leads. You will build trusted relationships, uncover value, and partner with internal teams to deliver tailored solutions across industries.

Join a growth-focused team with formal and informal training, career opportunities, and a culture that embraces AI-driven acceleration.

Qualifications

• You're an established AE with experience in end-to-end quota carrying roles.
• Growth mindset with proactive planning and initiative.
• Ability to craft credible points of view and build trust with customers.
• Curiosity and eagerness to learn about Salesforce offerings and AI tools.
• Previous exposure to complex sales solutions is a plus, but not required.

Responsibilities

• Engage with existing customers and new leads to sell Salesforce Customer 360.
• Develop opportunities through warm leads and whitespace prospecting.
• Partner with internal teams to drive value and share expertise.
• Perform account tiering, POV mapping and industry mapping.
• Reach out via multiple channels to identify opportunities and new logos.
• Manage objections and understand customer personas and industries.
• Handle a large volume of accounts with prioritisation and timelines.

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

Our Growth Business, focuses on working with established organisations who are in a position to accelerate their growth. You will have the opportunity to work in a fast paced team with exciting projects and personalised training and career opportunities.

Our SMB & MB teams work with businesses who are at a size where you can really start to look at putting together complex sales solutions and partnering with all areas of our ecosystem.

This role is the perfect opportunity to immerse yourself in all things Salesforce. You will get exposure to a range of internal teams and business units, so your overall knowledge of how we work and operate will grow very quickly.

We offer formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360 degree feedback, so you have the opportunity to take your own initiative and blaze your own trail.

What You'll Actually Be Doing

Our SMB & MB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realise value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

• Partnering with internal teams to drive additional value and share expertise
• Account tiering, POV mapping & industry mapping
• Using multiple channels to reach out to sales opportunities and uncover net new logo opportunities
• Managing and overcoming objections
• Researching & understanding customer personas and industries
• Managing a large volume of accounts and prioritising appropriately
• Balance competing priorities and timelines

You're Our Person If...

• You will be an established AE who is excited about a career at Salesforce. Ideally you will have worked with complex sales solutions, but this isn't essential as long as you've been in an end-to-end quota carrying role
• Embody a growth mindset. You're thinking ahead and have a plan for yourself.
• You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser" within your customers
• Self awareness is very important, and you must understand your 'why'. You're naturally curious and will be excited about the chance to absorb all Salesforce has to offer
• We don't need you to have used Salesforce before, but it would have an advantage. A genuine passion for technology, disruption and innovation is also ideal.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.