Senior Account Manager

Snap; Sydney; On-site; AUD 100,000 - 150,000; Full time

Job summary

Snap Inc. is hiring a Senior Account Manager to lead high-level client relationships and drive performance across Snapchat campaigns. The role requires deep expertise in data analysis, advertising metrics, and cross-functional collaboration to deliver innovative, ROI-focused campaigns.

You will educate clients on product updates, onboard teammates, and partner with sales and creative teams to maximize campaign outcomes. This position is based in Sydney with a fast-paced, collaborative culture.

Qualifications

• 5+ years proven experience taking complex data and evaluating success metrics to drive campaign performance
• Experience with digital media performance and ad-tech
• Proven ability to work with clients and cross-functional teams to develop data-driven campaigns

Responsibilities

• Lead, manage, and grow relationships with key clients and agency partners
• Educate brands on Snap products and drive optimal performance through campaigns
• Onboard and coach junior team members on best practices and cross-functional relationships
• Collaborate with account executives and strategists to develop innovative, insight-driven campaigns
• Dive into campaign data to guide KPI-driven measurement and optimization
• Increase adoption of Snap self-service platform and provide technical support

Skills

Advanced Excel

Data analysis

Advertising metrics

Cross-functional collaboration

Communication skills

Project management

Education

BS/BA in business/marketing/communications

Job description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

Snapchat is an app that empowers people to express themselves, live in the moment, learn about the world, and have fun together. It's the easiest and fastest way to communicate the full range of human emotions with your friends without pressure to be popular, pretty, or perfect.

Snap's camera supports real friendships through visual communication, self expression and storytelling. Moving forward, our camera will play a transformative role in how people experience the world around them, combining what they see in the real world, with all that's available to them in the digital world.

We're looking for a Senior Account Manager to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced and fluid environment. You'll help grow and nurture senior-level client relationships, analyze and optimize campaign performance, strategically plan branded and performance video campaigns, and lead complex platform work streams.

What you'll do:

• Lead, manage, and proactively grow relationships with key clients and agency partners
• Proactively lead product update discussions, educate brands and agencies on Snap's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
• Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships
• Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Lead projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
• Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real time analysis
• Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category

Knowledge, Skills & Abilities:

• Advanced Excel skills, as well as experience with analyzing datasets and delivering actionable insights
• Incredibly data driven, with deep understanding of advertising performance metrics
• Proven experience working effectively with cross-functional teams and all levels of management (internally and externally)
• Expert understanding of advertising performance metrics
• Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
• Ability to work in a fast paced environment and adapt to changes
• Ability to lead multiple projects with strong attention to detail
• Exceptional communication skills; both written and verbal
• Exceptional organizational and prioritization skills

Minimum Qualifications:

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
• 5+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or 5+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field

Preferred Qualifications:

• Pre-existing relationships with senior-level client decision-makers and brand marketers
• Impressive track record of delivering on quota and obtaining positive reviews
• A passion for Snapchat as a user and solid knowledge of our ad products

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information .

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse