Senior Account Executive Ii

Nielsen Holdings Plc; Sydney; On-site; AUD 250,000 - 420,000; Full time

Job summary

Nielsen Holdings Plc is seeking a Commercial Director to lead the commercial partnership and governance for Nielsen’s New Zealand TV Audience Measurement contract. The role oversees renewals, tenders, and high-level client satisfaction across linear and digital offerings.

The ideal candidate has 10–15+ years in senior commercial roles within media research or broadcast management, with a proven track record in complex relationships and high-stakes negotiations.

Qualifications

• Senior commercial experience in media research or audience measurement.
• Proven track record in high-value contract negotiations and renewals.
• Experience managing Joint Industry Committee relationships.

Responsibilities

• Lead commercial governance for NZ TV Broadcasters Group (TBG).
• Own revenue targets, rate card management and renewals.
• Oversee tender responses (RFP/RFI) and data licensing terms.
• Collaborate with Operations, Legal, and HR to deliver service.
• Mentor the local commercial client service team for NZ TAM.

Skills

Commercial leadership

Media research

Audience measurement

Contract negotiations

RFPs/RFIs

Education

Degree / Postgrad

Tools

TAM software suites

Job description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Role Summary

The Commercial Director leads the commercial partnership and operational oversight for Nielsen’s New Zealand TV Audience Measurement contract. Acting as the primary commercial lead to the Television Broadcasters Group (TBG)—comprising TVNZ & Sky NZ, this role is responsible for contract governance, multi-million dollar revenue renewals, tender submissions, and ensuring total customer satisfaction across linear and digital measurement offerings.

Key Responsibilities

1. Broadcaster Group (TBG) Governance & Client Relationship Management

Serve as Nielsen’s executive commercial lead for the NZ Television Broadcasters Group (TBG) and key industry stakeholders.

Maintain high-level relationships with executive and insights leadership across major NZ broadcasters (TVNZ, Sky NZ,) and independent auditors.

Work with the Operations lead and internal stakeholders present quarterly/monthly TBG meeting agendas, performance decks, and operational updates.

Act as the lead point of contact for strategic commercial inquiries, escalated service matters, and industry body alignment.

2. Commercial Strategy, Contract Renewals & Tender Leadership

Own revenue targets, fee structures, rate card management, and long-term contract service delivery.

Manage non-TAM software and data subscriber agreements (e.g., CMI, Ad Intel, eTAM) across broadcast entities, regional media, and government broadcast bodies (Whakaata Māori, NZ On Air).

Oversee legal compliance, third-party access agreements (TPAs), and data licensing terms to safeguard Nielsen’s proprietary assets.

3. TAM Service Delivery & Measurement Innovation

Collaborate with Operations, Data Science, and Product leadership to ensure high-quality delivery of linear ratings, streaming meters, eTAM, and fusion models.

Monitor and communicate panel methodology enhancements, including panel matrix adjustments, Establishment Survey sampling, and streaming attribution models.

Provide strategic guidance to clients on cross-platform measurement developments, co-viewing models, and market definition shifts.

Direct and mentor the local commercial client service team (e.g., Senior Commercial Manager) to fulfill contractual headcount commitments for NZ TAM.

Align cross-functional support across Operations, Data Science, Legal, and Customer Success to deliver seamless service execution.

Manage account allocations, workload prioritization, and succession planning within the Pacific client service structure.

Key Stakeholders & Interactions

External

• NZ Broadcasters Group (TBG): TVNZ, Sky NZ

Independent Technical Auditors & Industry Partners

AU Media & Industry Bodies (OzTAM, CRA, IAB) as cross-market touchpoints

Internal

Executive Director & Regional Pacific Leadership

Operations & Panel Management Leadership

Legal, Commercial Finance, and HR Business Partners

Qualifications

10-15+ years of senior commercial experience in media research, audience measurement, or broadcast account management.

Proven track record in managing complex Joint Industry Committee (JIC) relationships or multi-client industry bodies.

Commercial Expertise:

Demonstrated success in high-value contract negotiations, tender responses (RFP/RFI), and revenue retention.

Thorough understanding of media economics, TV ratings trading, and digital video streaming metrics.

Technical Knowledge:

Deep knowledge of Television Audience Measurement (TAM) methodologies, panel sampling, Establishment Surveys, and audience software suites.

Strong executive presence, negotiation, and high-stakes presentation capabilities.

Strategic decision-making and cross-functional leadership skills.

Qualification : Degree/ PG

Additional Information

Compensation Transparency: The stated salary range represents the full compensation scale for this level. To allow for future progression and development, new employees are typically hired into the lower to middle portion of this range. An individual's exact starting salary at Nielsen depends on several factors, including geographic location, skills, experience, training, certifications, and other business needs.