Senior Accessibility Adviser

City of Gold Coast; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

9-day fortnight

Hybrid/work from home options

Personal and professional development

Fitness Passport

Counselling sessions

Nutritionist and financial advice

Job summary

City of Gold Coast is seeking a Senior Accessibility Adviser to provide specialist advice and leadership to embed accessibility, inclusion and universal design across infrastructure, services, programs and policies.

You will influence projects, help shape inclusive outcomes, build relationships with communities, and drive organisation-wide improvements in accessibility, guided by legislation, standards and best practice.

Qualifications

• Demonstrated experience in accessibility and disability inclusion with universal design.
• Strong knowledge of accessibility legislation, standards and best practice.
• Ability to translate expertise into practical outcomes across a complex organisation.

Responsibilities

• Provide strategic and technical accessibility advice across planning, design and delivery.
• Lead organisation-wide accessibility improvements through policies, guidance and training.
• Engage with people with disability, carers and advocacy groups to inform decisions.

Skills

Accessibility expertise

Stakeholder engagement

Policy development

Education

Degree in accessibility or related field

Job description

As the Senior Accessibility Adviser, you will provide specialist advice and leadership to embed accessibility, inclusion and universal design principles across the City’s infrastructure, services, programs, information, policies, projects and strategic initiatives.

As the City’s principal subject matter expert, you will help shape inclusive outcomes for people with disability, older people, carers and others who may experience barriers to participation. Your expertise will support the City to create accessible environments, services and experiences and progress its commitment to becoming an accessible City for all.

About the role

You will work across our business to provide strategic and technical accessibility advice, ensuring accessibility considerations are embedded from planning and design through to delivery and evaluation.

Working collaboratively with multidisciplinary teams, you will influence projects, policies, programs and services and provide expert advice on relevant legislation, standards and best practice. You will also build strong relationships with people with disability, carers, advocacy organisations and community stakeholders, ensuring lived experience informs the City’s decision making.

You will have the opportunity to lead organisation-wide accessibility improvements through the development of policies, standards, guidance and training, while keeping the City informed of emerging trends, industry developments and best practice.

For more information include role responsibilities, please view the position brief.

About you

You are an experienced accessibility professional with strong specialist knowledge of accessibility, disability inclusion and universal design, and the ability to translate this expertise into practical outcomes across a complex organisation.

You will bring:

• Demonstrated experience in accessibility and disability inclusion, with specialist knowledge of accessible infrastructure, built environment requirements, universal design principles and relevant standards and legislation.
• Strong knowledge of relevant accessibility legislation, standards, guidelines and best practice.
• Experience influencing and working collaboratively with multidisciplinary teams to embed accessibility into planning, design and service delivery.
• Strong consultation and stakeholder engagement skills, including the ability to meaningfully engage with people with disability and community representatives.
• The ability to analyse complex issues, provide strategic and technical advice, and develop practical recommendations that support better outcomes.
• Highly developed communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Experience developing organisational policies, standards, guidance, training or continuous improvement initiatives would be highly regarded.

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high‑performing, customer‑focused organisation which delivers value‑for‑money services to the community.

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high‑performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

Our selection process may include a one‑way video interview via Criteria, a face‑to‑face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre‑employment medical reviews and drug and alcohol testing.

Perks and benefits

• Working Hours
• Salary Sacrifice Provisions
• Employee Assistance Program (EAP) Leave Provisions
• Corporate Health Plan with Busa and Medibank Access to over 350 fitness facilities via Fitness Study allowance provisions

Together we enhance the Gold Coast way of life

As Australia's second largest council, with over 5,000 passionate employees and constantly growing, the City of Gold Coast is a dynamic and diverse workplace. We offer career pathways across a multitude of industries, making us a place where you can carve your path and leave your mark on a city that shines.

We are more than just sun, sand, and surf. We're a vibrant community fuelled by the talents and perspectives of people from all walks of life. Here, success meets paradise, with a mix of innovation, community and breathtaking nature.

Join us to shape the future of one of the world's most dynamic cities.

Together we enhance the Gold Coast way of life

As Australia's second largest council, with over 5,000 passionate employees and constantly growing, the City of Gold Coast is a dynamic and diverse workplace. We offer career pathways across a multitude of industries, making us a place where you can carve your path and leave your mark on a city that shines.

We are more than just sun, sand, and surf. We're a vibrant community fuelled by the talents and perspectives of people from all walks of life. Here, success meets paradise, with a mix of innovation, community and breathtaking nature.

Join us to shape the future of one of the world's most dynamic cities.