Security Systems Technician - On-site, Vehicle Included

Wilson Security; Melbourne; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Zusammenfassung

Wilson Security is seeking an experienced Service Technician to install, maintain, and troubleshoot electronic security systems across a diverse client base in Melbourne. You will diagnose issues, respond to service requests, and ensure high levels of customer satisfaction while following safety and industry standards.

The role requires a Certificate III or higher in a relevant discipline, a current Security Licence Installer/Certification, White Card, and an EWP ticket.

Qualifikationen

• Relevant technical qualification (e.g. ICT, Security Installation, Telecommunications, Electrical).
• Current Security Licence Installer/Certification is required.
• White Card is required; EWP ticket is required or preferred where applicable.
• Experience with Lenel, Axis or Gallagher security platforms is preferred.

Aufgaben

• Install, maintain and troubleshoot CCTV, access control and alarm systems.
• Diagnose hardware/software issues and coordinate repairs to minimise downtime.
• Deliver on-site installation projects safely, on time and within budget.
• Monitor system performance and identify improvement opportunities for proactive maintenance.
• Provide expert technical support and advice to clients to ensure high service levels.
• Manage client asset fleets consistent with service delivery standards.
• Prepare accurate service reports and recommendations for clients and internal stakeholders.
• Adhere to client policies, emergency management procedures and industry standards.
• Stay updated with emerging security technologies and industry developments.

Kenntnisse

Security systems

CCTV

Access control

Alarm systems

Networking

Troubleshooting

Customer service

Ausbildung

Certificate III or higher in ICT/Security Installation/related discipline

Current Security Licence Installer/Certification

White Card

Elevated Work Platform (EWP) ticket

Tools

Lenel

Axis

Gallagher

Jobbeschreibung

Wilson Security is seeking an experienced Service Technician to install, maintain, and troubleshoot electronic security systems across a diverse client base in Melbourne. You will diagnose issues, respond to service requests, and ensure high levels of customer satisfaction while following safety and industry standards.

The role requires a Certificate III or higher in a relevant discipline, a current Security Licence Installer/Certification, White Card, and an EWP ticket.