Security Systems Field Technician – CCTV & Access Control

Convergint Australia Pty Ltd; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Great work life balance

Training & development provided

Opportunity for career progression

Job summary

Convergint Australia Pty Ltd is seeking an experienced Service Technician in NSW to install and support CCTV, access control, intercom and IP-based systems. You’ll handle service calls, planned maintenance and minor project work while ensuring safety and regulatory compliance.

You will diagnose issues, perform repairs, document service activities and deliver outstanding customer service. Prior experience with Genetec, Avigilon or Milestone is a plus and a NSW Security Licence is preferred.

Qualifications

• Minimum of three years’ experience as a Security Technician.
• NSW Security Licence eligibility required.
• Proven passion for technology and high attention to detail.
• Experience with IP CCTV, IP intercoms and networking.

Responsibilities

• Respond to service calls, planned maintenance and after-hours requests.
• Diagnose, troubleshoot, repair and replace defective parts; install projects as needed.
• Prepare accurate service reports for invoicing and cost tracking.
• Provide best-in-class service and act as customer’s preferred service provider.
• Support custom integrations, system upgrades and network configurations as required.

Skills

Communication

Australian Standards

Planning & Project management

Analytical problem solving

MS Office

Education

High School Certificate

Certificate III in Security

Tools

Gallagher

Integriti

Lenel

Genetec

Avigilon

Milestone

Job description

Convergint Australia Pty Ltd is seeking an experienced Service Technician in NSW to install and support CCTV, access control, intercom and IP-based systems. You’ll handle service calls, planned maintenance and minor project work while ensuring safety and regulatory compliance.

You will diagnose issues, perform repairs, document service activities and deliver outstanding customer service. Prior experience with Genetec, Avigilon or Milestone is a plus and a NSW Security Licence is preferred.