Security Supervisor

Western Health; Melbourne; On-site; AUD 69,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Flexible work options

Wellbeing programs

Scholarships and grants

Western Health Learning Academy

Job summary

Western Health seeks an experienced Security Supervisor to join its leadership team, delivering high-quality security operations across the Western Health network in Melbourne. The role oversees day-to-day supervision of security staff and ensures a safe environment for staff, patients and visitors.

The position requires a customer-service focus, strong work ethic, initiative, and professional communication. A rosters-and-leave management responsibility is included within the shift planning.

Qualifications

• Experience in security supervision and leadership.
• Ability to focus on customer service when dealing with staff, patients and visitors.
• Strong personal work ethic, initiative and service orientation.
• Courteous and professional manner.
• Demonstrated communication skills with people.
• Ability to work independently and prioritise workload.

Responsibilities

• Provide day-to-day supervision of security services staff to ensure a safe and secure environment for staff, patients and visitors.
• Adopt a consultative communication approach to dealings with security team and security leadership team.
• Facilitate repair and maintenance of security equipment and report delays and potential risks.
• Ability to risk assess and provide a high level of decision-making capability.
• Prepare rosters in line department staffing profiles including leave replacements and verify shift numbers.

Skills

Customer service

Communication skills

Initiative

Time management

Professional demeanor

Job description

• Employment Type: Full-Time, Ongoing (with monthly Accrued Day Off)
• Salary: Admin Grade 2 $69K-$76.7K + Superannuation + Salary Packaging

About the role:

Western Health seeks an experienced Security Industry Professional who wishes to join a dynamic leadership team at the forefront of providing a safe and secure environment for patients, staff and visitors.

We are seeking a passionate and committed full-time Security Supervisor to join our current leadership team. The successful person will be responsible for delivering innovative, high-quality security operations throughout our Western Health network.

Key responsibilities:

• Provide an independent day-to-day supervision of security services staff to ensure the delivery of an efficient and effective service and the provision of a safe and secure environment for staff, patients and visitors.
• Adopt a consultative communication approach to all dealings with security team and security leadership team.
• Facilitate repair and maintenance of security equipment and report on delays and potential risks.
• Ability to risk assess and provide a high level of decision-making capability.
• Provide an independent day-to-day supervision of security services staff to ensure the delivery of an efficient and effective service and the provision of a safe and secure environment for staff, patients and visitors.
• Provide an independent day-to-day supervision of security services staff to ensure the delivery of an efficient and effective service and the provision of a safe and secure environment for staff, patients and visitors.
• Prepare rosters in line department staffing profiles including the replacement of staff on annual leave, sick leave, and Long Service Leave and for any other leave as applicable, including the validation and verification of shift numbers.

About you:

• The ability to focus on customer service when dealing with staff, patients and visitors.
• A strong personal work ethic, initiative and service orientation.
• A courteous and professional manner.
• Demonstrated skill in communicating effectively with people.
• An ability to work in a self-directed manner and prioritise workload.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready to make an impact?

We’re passionate about community wellbeing, working in a dynamic team and providing a safe and secure environment for our patients, staff and visitors. We’d love to hear from you.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Closing date: 11:59pm on 19 November 2026.

Enquiries: For further information about this role, contact:

Name: Chris Norman

Email: ***************@wh.org.au

Email: **************@wh.org.au