Security/Orderly Officer - Casual Pool

SA Health; Townsville City; On-site; AUD 41,000 - 42,000; Part time

Job summary

Riverland Mallee Coorong Local Health Network (RMCLHN) is seeking a Security/Orderly Officer to maintain a secure, respectful environment for patients, staff and visitors. You will deliver security and limited patient care, respond calmly to incidents, and work within a multidisciplinary team to ensure safety and dignity across the Health Unit.

The role requires a valid South Australian Security Agent Licence, experience in security and de-escalation, and familiarity with Microsoft 365.

Qualifications

• Current South Australian Security Agent Licence.
• Demonstrated experience in security roles.
• Experience dealing with a wide range of people and de-escalation of violent or agitated behaviour.
• Experience using Microsoft 365.
• Ability to exercise judgment and initiative.

Responsibilities

• Deliver security and patient care services to support safe operation of the Health Unit.
• Respond calmly to challenging situations and assist with de-escalation.
• Collaborate within a multidisciplinary team to uphold safety and dignity for patients, staff and visitors.

Skills

Security Licence

Security experience

De-escalation

Microsoft 365

Judgement/Initiative

Tools

Microsoft 365

Job description

• Riverland Mallee Coorong Local Health Network, Murray Bridge
• WHA4 | Casual (up to 29 January 2027)
• Salary: $29.70 - $30.01 per hour + 25% casual loading
• Eligibility: Open to Everyone

Join Our Team as a Security/Orderly Officer – Promote Safety, Dignity, and Exceptional Care

Be part of a dedicated team committed to maintaining a secure, supportive, and respectful environment for patients, staff, and visitors. As a Security/Orderly Officer, you’ll contribute to the smooth operation of the Health Unit - where your professionalism and compassion help ensure every person feels safe and cared for.

About the Role:

As the Security/Orderly Officer, you’ll deliver a combination of security and patient care services that support the effective, efficient, and safe functioning of the Health Unit. You’ll assist clients with sensitivity and professionalism, ensuring their safety and wellbeing in line with hospital policies and procedures. A key part of your role will involve responding calmly to challenging situations, including assisting with the de-escalation of aggressive or agitated behaviour to maintain a peaceful and safe environment.

Working collaboratively within a multidisciplinary team, you’ll use sound judgement, clear communication, and the correct methods and equipment to uphold the highest standards of safety, dignity, and care for all.

What We’re Looking For:

• Current South Australian Security Agent Licence
• Demonstrated experience in security roles.
• Demonstrated experience in dealing with a wide range of people including the de-escalation of violent, aggressive and/or agitated people.
• Experience in the use of computer packages e.g. Microsoft 365.
• Demonstrated experience in exercising own judgment and initiative in the day-to-day execution of a position.

About Us

The Riverland Mallee Coorong Local Health Network, called RMCLHN for short, supports more than 70,000 people living in country South Australia in the towns and surrounds of Renmark, Paringa, Berri, Barmera, Waikerie, Loxton, Pinnaroo, Lameroo, Karoonda, Mannum, Murray Bridge, Tailem Bend, Meningie, Tintinara and Coonalpyn. for more information about working for RMCLHN.

• We will provide support, both personally and professionally giving you access to a range of education and training opportunities designed to enhance your role.
• Offer flexible work arrangements to better balance work, personal life, and family commitments.
• Provide an inclusive workplace culture that values diversity, ensuring every employee feels a sense of belonging and safety.

Applicant Information

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements:

• DHS Working With Children Check (WWCC)
• DHS National Disability Insurance Scheme (NDIS) Worker Check
• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
• Immunisation Risk for this position is - Category A

SA Health Services are required to implement the in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 921556

Enquiries

Scott Mac-Diarmid Phone: E-mail:

Application Closing Date

Friday 29th January 2027 - 11.55PM