Security Manager - Events & Operations

UNSW; Sydney; On-site; AUD 119,000 - 146,000; Full time

Job summary

UNSW is seeking a Security Manager, Events & Operations to lead the operational security portfolio across Sydney campuses. You will oversee concierge services, event security, ad hoc guarding, and parking/traffic operations, delivering tailored security planning and risk mitigation.

The role requires 3+ years' management of complex security and event operations with NSW licences, strong stakeholder engagement, and a proactive safety culture.

Qualifications

• 3+ years managing complex security and event operations with NSW Security Licence 1A/2A.
• Proven track record in planning, coordinating and delivering operational security responses for events.
• Experience in parking operations is desirable.
• Strong stakeholder engagement and relationship management skills.
• Understanding of compliance, policy and health and safety frameworks.

Responsibilities

• Lead end-to-end event and security services across campuses, managing in-house and contracted staff.
• Develop service delivery strategies, workforce planning, and oversee operational budgets.
• Plan and execute risk-based security for major campus events and VIP visits.
• Establish procedures and act as SME on event security and campus governance policies.
• Build strategic stakeholder relationships to ensure seamless service delivery.

Skills

Stakeholder management

Leadership

Analytical thinking

Problem solving

Safety compliance

Education

Tertiary qualification

Job description

• Employment Type: Continuing, Full-time, 35 hours per week opportunity
• Remuneration: Level 8 – from $132,445 + 17% superannuation and leave loading
• Location: Kensington, NSW

This Job is based in Australia

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About The Role

The Protective Services function centres on maintaining a safe campus environment, safeguarding people and property from harm or loss, and providing expert advice on security and emergency management. Within this structure, the Security Manager, Events & Operations leads the operational security portfolio, holding end-to-end accountability for service design, delivery, and performance across both in‑house and contracted teams.

The role oversees key operational domains, including concierge services, event security, ad hoc guarding, and parking and traffic operations. Beyond day‑to‑day delivery, the position contributes to Protective Services' strategic direction by identifying emerging risks and aligning security models with broader university priorities.

Additionally, the role manages four direct reports under the Senior Manager, Security & Operations. It relies heavily on stakeholder engagement across satellite campus managers, venue teams, student organisations, and residential communities to deliver tailored security planning and risk mitigation.

The successful applicant will be required to undertake and have experience in the following areas of expertise:

• Lead end-to-end event and operational security services across Sydney campuses, managing in-house staff and contractor performance for concierge services, events, guarding, and parking and traffic operations.
• Develop service delivery strategies, conduct workforce planning, and oversee operational budgets to optimise resources, manage costs, and drive continuous service improvement.
• Plan and execute risk-based security for major campus events, VIP visits, and operational disruptions, providing on‑ground leadership.
• Establish operational procedures and serve as subject matter expert on event security, risk management, compliance, and campus governance policies.
• Build strategic stakeholder relationships and collaborate closely with Security Operations leaders to align cross‑functional priorities and ensure seamless service delivery.
• Embed organisational values, maintain a proactive safety culture, and systematically identify and control physical and psychosocial risks across all managed activities.

About You

• Relevant tertiary qualification and substantial experience (3+ years) managing complex security and event operations, holding a NSW Security Licence 1A/2A.
• Proven track record in planning, coordinating, and delivering operational security responses for events and activities, with desirable experience in parking operations.
• Strong stakeholder engagement, negotiation, and relationship management skills to build effective partnerships across a diverse community.
• Outstanding analytical, problem‑solving, and high‑pressure situational leadership capabilities, with a track record of managing competing priorities to deliver high‑quality outcomes.
• Thorough understanding of relevant compliance, policy, and health and safety frameworks (covering physical and psychosocial risks), with commitment to UNSW aims and values.

For further information on the role & responsibilities, please refer to the Position Description

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• On campus role
• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave‑loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre‑Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre‑employment checks relevant to the role they have applied for.

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender‑Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.