Manager, Facilities Assurance and Operational Readiness

University of New South Wales

Sydney

On-site

AUD 139,000 - 169,000

Full time

3 days ago

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Benefits offered by this job

Flexible Working Options

Additional 3 days leave during Dec

Up to 50% discount on UNSW courses

Flexible 17% Superannuation

Discounts and entitlements

Job summary

University of New South Wales is seeking a Manager, Facilities Assurance and Operational Readiness to lead an independent FM audit framework and oversee the transition of new and refurbished assets into Facilities Management. The role focuses on control effectiveness, safety compliance, and contractor management across building services and assets, reporting to the Senior Manager.

You will leverage data insights, drive risk-based improvements, and coordinate with project delivery and FM

Qualifications

Tertiary qualification or equivalent experience in asset management, engineering, construction management, quality assurance, or facilities management across complex infrastructure environments.
Experience leading asset handovers from construction into operations with DLP governance, commissioning, and fire safety compliance.
Strong knowledge of building services, building fabric, and related codes and safety regulations.

Responsibilities

Develop and lead an independent Facilities Management audit and assurance framework to evaluate control effectiveness, statutory compliance, and contractor management across UNSW facilities.
Leverage data insights and dashboards to evaluate building performance, identify gaps, and drive continuous improvements.
Maintain central oversight of audit findings, prioritise risks, and integrate actions into maintenance plans and capital priorities.
Design and govern end‑to‑end operational readiness frameworks for transitioning new or refurbished assets into Facilities Management.
Establish standardised handover requirements for asset data, O&M documentation, certifications, warranties, and fire safety compliance.

Skills

Asset management

Engineering

Construction management

Quality assurance

Facilities management

DLP governance

Auditing frameworks

CMMS integration

Stakeholder engagement

Project management

Education

Tertiary qualification or equivalent experience

Job description

Manager, Facilities Assurance and Operational Readiness

University of New South Wales – Kensington NSW

Employment Type: Continuing, Full-time, 35 hours per week opportunity
Remuneration: Level 9 – from $153,933 + 17% superannuation and leave loading
Location: Kensington, NSW

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About the Role

Facilities Management (FM), within Estate Management (EM), provides operational support services, utilities, repairs, and building maintenance to ensure UNSW’s built environment remains fit for purpose.

Reporting to the Senior Manager, Facilities Services and Assurance, the Manager, Facilities Assurance and Operational Readiness provides independent assurance across FM operations without direct reports. The role evaluates control effectiveness across maintenance, building services, and compliance, ensuring technical reviews are prioritised, risks are managed, and systemic issues are addressed with practical recommendations.

Additionally, the position leads audit frameworks, drives risk-based safety and performance initiatives, and delivers clear operational visibility to executive stakeholders. The Manager also leads the operational transition of new and refurbished assets into FM, establishing robust handover frameworks across asset data, documentation, defects liability, and warranties to guarantee long‑term compliance and readiness.

The successful applicant will be required to undertake and have experience in the following areas of expertise:

Develop and lead an independent Facilities Management audit and assurance framework to evaluate control effectiveness, statutory compliance, and contractor management across UNSW facilities.
Leverage data insights and tracking dashboards to evaluate building performance, resolve control gaps, and drive continuous operational improvement.
Maintain centralised oversight of audit findings and inspection actions, ensuring risk‑based prioritisation, clear ownership, and integration into technical maintenance plans and capital priorities.
Design and govern end‑to‑end operational readiness frameworks to manage the transition of new, refurbished, acquired, and leased assets into Facilities Management.
Establish standardised handover requirements for asset data, O&M documentation, statutory certifications, warranties, and fire safety compliance prior to formal sign‑off.
Oversee Defects Liability Period (DLP) governance and warranty frameworks, enforcing contractor accountability and ensuring prompt resolution of defect claims.
Act as the primary liaison between project delivery teams and FM stakeholders, coordinating resource planning, CMMS data integration, and performance reporting.

About You

Tertiary qualification or equivalent experience in asset management, engineering, construction management, quality assurance, or facilities management across complex infrastructure environments.
Extensive experience leading asset handovers from construction into operations, with deep expertise in DLP governance, commissioning, fire safety compliance, and quality assurance.
Sound knowledge and understanding of building services (HVAC, BMS, electrical, fire systems and plumbing infrastructure), building fabric (façades and structures), general services (cleaning, waste management, pest control and grounds maintenance), and relevant building codes and fire safety regulations.
Proven track record in designing and embedding enterprise audit and assurance frameworks, supported by advanced reporting, analytics, and CMMS integration.
Demonstrated capability in project and program management, governing large data management systems, records filing, and audit processes to ensure audit readiness.
Exceptional interpersonal and stakeholder engagement skills, with a strong commitment to UNSW’s aims, values in action, and relevant organisational policies.

For further information on the role & responsibilities, please refer to the Position Description

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Flexible Working Options (work from home, flexible hours etc)
Additional 3 days leave during December festive period.
Up to 50% discount on UNSW courses
Flexible 17% Superannuation contributions, additional leave‑loading payments and salary sacrifice.
Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre‑employment checks relevant to the role they have applied for.