Security Guards

Downer; Hervey Bay; On-site; AUD 48,000 - 60,000; Full time

Job summary

Downer requires Security Guards to support Stockland’s Hervey Bay Town Centre portfolio, delivering vigilant security across a rotating shift pattern. The role involves patrols, access control, incident response, and high-quality customer service to protect people and assets.

You will work with CCTV and alarm systems, maintain clear incident records, and collaborate with facilities teams to ensure safety and compliance.

Qualifications

• Certificate II (mandatory) or Certificate III in Security (desirable).
• Current First Aid Certificate with CPR (mandatory).
• Working with Children's Check (mandatory).
• Experience monitoring CCTV, alarms, and access control systems.
• Ability to respond calmly and effectively to incidents, emergencies, and concerns.
• Strong communication, conflict resolution, and report-writing skills.
• Ability to work independently and in a team, with a good understanding of safety procedures.

Responsibilities

• Monitor premises and conduct regular patrols to ensure safety and security.
• Control site access and manage visitors, contractors, and deliveries.
• Respond to incidents, alarms, and emergencies in a timely and professional manner.
• Provide general assistance and maintain a visible, approachable presence.
• Observe and report suspicious activity, hazards, and maintenance issues.
• Maintain accurate records, follow procedures, and liaise with relevant services when required.

Skills

Communication

Conflict resolution

Incident response

Teamwork

Staying calm under pressure

Education

Certificate II in Security

Certificate III in Security (desirable)

Tools

CCTV systems

Alarm systems

Access control systems

Job description

Downer has been awarded a major Integrated Facilities Management contract with Stockland, delivering services across a national portfolio of commercial offices, retail centres, logistics facilities and land lease communities. This long-term partnership reflects Downer's strength in managing large, complex portfolios and delivering high-quality services at scale.

We have an opportunity for Security Guards to join our workforce and play a key role in supporting the effective and efficient management of properties across Stockland's national portfolio, with multiple positions available to support Stockland - Hervey Bay Town Centre.

Roster flexibility is required, including availability to work a variety of rotating shifts including weekdays, evenings and weekends.

Reporting to the Facilities Manager, you'll help deliver high-quality outcomes for our client and our communities.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Monitor premises and conduct regular patrols to ensure safety and security
• Control site access and manage visitors, contractors, and deliveries
• Respond to incidents, alarms, and emergencies in a timely and professional manner
• Provide general assistance and maintain a visible, approachable presence
• Observe and report suspicious activity, hazards, and maintenance issues
• Maintain accurate records, follow procedures, and liaise with relevant services when required

What You'll Bring

• Certificate II (mandatory) or Certificate III in Security (desirable)
• Current First Aid Certificate with CPR (mandatory)
• Working with Children's Check (mandatory)
• Experience monitoring CCTV, alarms, and access control systems
• Ability to respond calmly and effectively to incidents, emergencies, and concerns
• Strong communication, conflict resolution, and report-writing skills
• Ability to work independently and in a team, with a good understanding of safety procedures

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: eligible employees can access healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.