Security Guard - Expression of Interest

Millennium Hi-Tech Group; City of Brisbane; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Site induction

Ongoing training

Career progression

Job summary

Millennium Services Group is seeking Security Officers for Brisbane locations (Brisbane CBD, Woolloongabba, Brisbane Airport Precinct). Roles include full-time, part-time and casual shifts in a busy retail centre with a strong safety culture.

Responsibilities include patrols, incident response, customer service, and reports, with Level 2 and Level 4 opportunities and comprehensive induction and training. Prior security experience in retail is valued.

Qualifications

• Current Queensland Security Provider Licence
• First Aid and CPR certification required
• Previous security experience, especially in retail/shopping centre settings
• Strong communication and customer service skills with professional presentation

Responsibilities

• Conduct internal, external, and car park patrols to ensure safety and security
• Provide a professional, approachable security presence across the shopping centre
• Assist customers, retailers, and centre management while delivering excellent service
• Respond promptly to alarms, incidents, emergencies, security breaches, and requests for assistance
• Identify and report hazards and security risks, taking appropriate action per site procedures
• Maintain compliance with site, client, and company security policies and protocols
• Complete incident reports and use electronic reporting systems
• Undertake leadership and operational responsibilities for Level 4 positions where relevant

Skills

Strong communication

Customer service

Professional presentation

Attention to detail

Team-focused

Education

Queensland Security Provider Licence

First Aid Certification

CPR Certification

Tools

Electronic reporting systems

Job description

Security Officer – Full-Time / Part-Time / Casual

Location:

• Brisbane CBD
• Woolloongabba
• Brisbane Airport Precinct

Millennium Services Group is one of Australia and New Zealand’s leading providers of integrated property services, delivering cleaning, security, maintenance, and facilities management solutions. For more than 20 years, we have been committed to making places and spaces better for people—underpinned by a strong safety-first culture.

We are currently seeking professional and reliable Security Officer/s to join our team at Brisbane, QLD. This is an excellent opportunity to work with a reputable organisation that values professionalism, safety, and service excellence.

About the Role

As a Retail Security Officer, you will help create a safe, secure, and welcoming environment for customers, retailers, and visitors. You will be responsible for conducting patrols, responding to incidents, managing security risks, and providing exceptional customer service while maintaining a professional presence across the site.

Positions available: Full-time / Part-time / Casual

Industry Award Level 2 and Level 4 opportunities available across a range of weekday, weekend, day and night shifts.

Key Responsibilities

• Conduct internal, external, and car park patrols to ensure the safety and security of customers, retailers, staff, property, and assets.
• Provide a professional, approachable, and customer-focused security presence across the shopping centre.
• Assist customers, retailers, and centre management while delivering exceptional customer service.
• Respond promptly to alarms, incidents, emergencies, security breaches, and requests for assistance.
• Identify, assess, and report hazards, security risks, and antisocial behavior, taking appropriate action in line with site procedures.
• Maintain compliance with all site, client, and company security policies and protocols.
• Complete incident reports and maintain accurate records using electronic reporting systems.
• Undertake additional leadership and operational responsibilities applicable to Level 4 positions, where relevant.

About You

To be successful in this role, you will have:

• A current Queensland Security Provider Licence and valid Australian working rights.
• Current First Aid and CPR certification.
• Previous security experience, with retail or shopping centre security experience highly regarded.
• Strong communication and customer service skills, with a professional presentation and sound judgement.
• The ability to remain calm and respond effectively during incidents and emergencies.
• Confidence using electronic systems and completing accurate reports and documentation.
• Good physical fitness and the ability to undertake regular foot patrols.
• Availability to work a variety of day, night, weekday, and weekend shifts.
• The ability to work independently, follow procedures, and maintain a strong attention to detail.
• A reliable, punctual, and team-focused approach to work.

Previous shopping centre or retail security experience will be highly regarded. Applicants interested in Level 4 positions should have relevant senior security experience.

What We Offer

• Full-time, part-time, and casual opportunities across a range of retail security locations and shift patterns.
• Level 2 and Level 4 positions available, with applicable Award rates, penalties, and allowances.
• Employment with a well-established national organisation committed to excellence and career growth.
• Comprehensive site induction, ongoing training, and professional development opportunities.
• A supportive and collaborative team environment.
• Genuine career progression opportunities within Millennium Services Group and the broader national business.

Millennium Services Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.