Security Customer Engineer, Google Cloud

Google; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Google Customer Engineer in Sydney helps grow Google Cloud's cybersecurity business by building and expanding relationships with new and existing customers. You will be a trusted advisor to security leaders and architects, advising on secure deployments and compliance while collaborating with product and engineering teams.

You will translate customer needs into scalable security solutions, lead with empathy, and drive results across deployments in production environments.

Qualifications

• 6 years of experience in a technical sales engineering role in security or cloud native environments.
• Experience in cybersecurity (e.g., network security, SoC platform, threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
• Preferred certifications in Cloud or Security; experience with AI threat detection and security analytics on Cloud; programming in Python, Java, C++.

Responsibilities

• Work with customers to identify opportunities, understand objections, and develop strategies to resolve blockers.
• Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
• Recommend integration strategies, enterprise architectures, and application infrastructure for Google Cloud solutions.
• Share security experience to support customer relationships, including product briefings and PoC work.
• Support customer-facing presentations and conduct workshops to share cybersecurity expertise.

Education

Bachelor's degree or equivalent practical experience

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a technical sales engineering role in security or cloud native environments.
• Experience in cybersecurity (e.g., network security, Security Operations Center (SoC) platform, threat detection, malware intelligence, cloud security posture management, or identity and access management systems).

Preferred qualifications

• Certification in the Cloud or Security industry.
• Experience in building and managing AI threat detection and security analytics solutions on Cloud.
• Experience developing programs/scripts in Python, Java, C++.
• Experience in architecture and developing software for scalable, distributed systems.
• Knowledge of public cloud platforms and technical concepts such as Security, Artificial Intelligence (AI), Platform as a Service (PaaS), Software as a Service (SaaS), Infrastructure as a Service (IaaS), and related industry topics.
• Ability to lead architecture discussions and influence key decision makers around deployment topologies, scaling, performance and sizing.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will help grow our cybersecurity business by building and expanding relationships with new and existing customers. You will be a trusted advisor to customers and an advocate for our security solutions. You will provide support to C-level, security leaders, cloud security architects and security analysts, using both technical and business skill sets to lead projects forward. You will accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You will optimize for results when in production, leading with empathy, while identifying innovative ways to multiply the impact of the team.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
• Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
• Share security experience to support the technical relationship with customers, including product and solution briefings and proof-of-concept work, partnering with product management to prioritize solutions impacting customer engagement with Google Cloud.
• Support customer-facing presentations and conduct workshops to share the experience and be a subject matter expert on cyber security.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .