Security-Cleared Field IT Engineer (Deskside)

Unisys; Canberra; On-site; AUD 70,000 - 100,000; Full time

Job summary

Unisys is seeking a Technical Field Engineer to provide on-site support for a federal government client in Canberra. You will install, diagnose, maintain, and service desktops, printers, and peripherals to keep systems secure and mission-ready.

Experience in deskside support and fault triage within a corporate Windows environment is essential. Strong diagnostic skills and a customer-first approach will be critical for successful client engagements.

Qualifications

• Minimum 6 months of deskside support experience.
• Experience supporting a corporate Windows environment.
• Strong diagnostic and troubleshooting skills.
• Focus on customer satisfaction during service calls.

Responsibilities

• Provide on-site technical support to federal government client.
• Install, diagnose, maintain, and service desktops, printers, and peripherals.
• Ensure secure, reliable, and mission-ready systems.
• Engage with clients to ensure satisfaction during all transactions.

Skills

Deskside support

Fault investigation

Triaging

Resolution

Desktop support

Server support

Hardware

Network

Software installation

Troubleshooting

Test and Tag

Windows corporate environment

Job description

Unisys is seeking a Technical Field Engineer to provide on-site support for a federal government client in Canberra. You will install, diagnose, maintain, and service desktops, printers, and peripherals to keep systems secure and mission-ready.

Experience in deskside support and fault triage within a corporate Windows environment is essential. Strong diagnostic skills and a customer-first approach will be critical for successful client engagements.