Security & Access Management Officer

Recruitment Edge; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Recruitment Edge is seeking a security systems professional in Sydney to oversee CCTV, alarms and access control across council buildings.

You will manage credentials, troubleshoot faults, coordinate repairs and supervise outsourced security services against KPIs, while maintaining incident records and security documentation. Strong IT networking and Windows Server/AD familiarity are essential.

Qualifications

• Minimum 5 years in security operations and technical systems management.
• Hands-on knowledge of alarms, CCTV and access control systems.
• Strong fault-finding and vendor/contractor coordination abilities.
• Experience with IP networking, firewalls, VPNs and network security basics.
• Familiarity with Windows Server, SQL and Active Directory in security env.

Responsibilities

• Oversee operation and monitoring of electronic security infrastructure.
• Administer access credentials, permissions and keying records.
• Troubleshoot security systems and coordinate repairs with contractors.
• Coordinate outsourced security services and monitor SLAs/KPIs.
• Manage security incidents, escalations and incident records.
• Maintain security procedures, audit docs and system performance reports.

Skills

Security operations

System troubleshooting

Contractor coordination

IP networking

Windows Server

Active Directory

Firewalls / VPNs

CCTV / access control

Tools

CCTV systems

Alarm monitoring

Access control systems

SQL databases

Windows Server

Active Directory

Job description

Fantastic opportunity to join one of Sydney’s largest councils, delivering a diverse range of community services and facilities while continuing to invest in local infrastructure and public spaces.

Play a key role in ensuring the safety, security and smooth operation of Council buildings, facilities and public assets.

Your Role:

Some of your key responsibilities will include:

Overseeing the operation and monitoring of electronic security infrastructure, including CCTV, alarm monitoring and access-control systems.

Administering access credentials, user permissions and physical keying arrangements, ensuring registers and access records remain accurate and up to date.

Investigating security system faults, carry out initial troubleshooting and coordinate specialist contractors for repairs, maintenance and technical support.

Coordinating outsourced security services, including alarm monitoring, patrols, site opening and locking, alarm response and preventative maintenance, while monitoring performance against agreed SLAs and KPIs.

Managing security incidents, alarm escalations, access breaches, police enquiries and after-hours matters, maintaining appropriate incident records and supporting authorised investigations involving security footage and system data.

Maintaining security procedures, audit documentation, system records and performance reports, while contributing technical advice to building projects, system upgrades, refurbishments and future security planning.

Required Skills & Experience:

Minimum 5 years’ experience across security operations, technical systems management, troubleshooting and contractor coordination.

Hands-on knowledge of electronic security systems, including alarms, CCTV and access control.

Strong fault-finding skills, with the ability to coordinate repairs, replacements and system restoration.

Experience managing a diverse security asset portfolio, competing priorities and multiple stakeholders.

Working knowledge of IP networking, firewalls, VPNs and network security principles.

Familiarity with Windows Server, SQL databases and Active Directory within a security systems environment.

At Recruitment Edge we strive to create an environment that values and celebrates diversity in all its forms. We are passionate about providing equal employment opportunities and we actively encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.