Section Supervisor

The Queensland Government; Townsville City; On-site; AUD 70,000 - 100,000; Full time

Job summary

The Queensland Government is seeking a dedicated professional to support youth detention services and cultural capability initiatives. The role focuses on supervising young people in a secure, safe environment while promoting inclusion in line with the Human Rights Act 2019.

You will work within a multidisciplinary team to monitor progress, mentor staff, and maintain high standards of cleanliness, safety and security across the unit. Reporting and contingency planning are key responsibilities.

Qualifications

• Knowledge of cultural capability and inclusive practices.
• Experience in supervising or mentoring youth in a secure setting.
• Ability to work in a multidisciplinary team.
• Strong communication and reporting skills.
• Understanding of safety, cleanliness and security standards.
• Ability to liaise with managers and staff to support operations.

Responsibilities

• Demonstrate cultural capability to support an inclusive culture aligned with the Human Rights Act 2019.
• Implement procedures for supervision and care of young people in detention; ensure safety and cleanliness.
• Monitor progress of young people using their Single Case Plan and promote program involvement.
• Provide feedback for Youth Workers and contribute to performance assessments.
• Ensure unit operations through information sharing and teamwork development.
• Prepare reports and records using manual and computerised systems.
• Assist in developing contingency plans for timely incident responses.
• Liaise with Shift Supervisors and Unit Managers to support operations.

Skills

Cultural capability

Youth care

Teamwork

Mentoring

Report writing

Safety & compliance

Stakeholder comms

Job description

Job Description

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Implement, maintain, and assist in the development of, procedures for the supervision and direct care of young people in detention that provide for a secure, safe and positive environment for young people. Oversee the provision of quality interaction between staff and young people in the unit. Ensure high standards of cleanliness, safety and security are maintained within the unit.
• As part of a multi-disciplinary team, monitor young people's progress in addressing their case needs as identified in their Single Case Plan by maximising opportunities for them to attend programs and other activities, by role modelling appropriate behaviour, overseeing the implementation of the behaviour development system and ensuring it is applied in a fair and equitable manner, by monitoring their daily behaviours, and by assisting young people in developing and progressing their rehabilitative and reintegrative processes and strategies.
• Provide relevant and timely feedback in the supervision and performance monitoring of Youth Workers to inform on the job mentoring as well as contributing to individual performance assessments conducted by the Unit Manager and relevant Shift Supervisor.
• Ensure consistent unit operations through the development of information sharing and teamwork development strategies.
• Prepare reports and records in an accurate and timely manner using both manual and computerised systems.
• Assist in the development and testing of contingency plans and procedures to ensure that the centre's response to incidents is timely, effective and appropriate.
• Liaise with Shift Supervisors and Unit Managers to

Delegations

This role holds statutory delegations under the Youth Justice Act 1992. This position is also subject to financial delegation responsibilities.

What we are looking for

We will assess your suitability for this role by looking at what you've done previously- the knowledge, skills and experience you've built, your potential for development, and your personal qualities.

Vision: Makes insightful decisions - Analyses available data and supports others to identify essential information to uncover the cause of issues.

Results: Builds enduring relationships - Demonstrates awareness of others by tailoring messages so they resonate with stakeholders of diverse interests and backgrounds.

Accountability: Pursues continuous growth - Acts as a role model for the team by actively seeking feedback and communicating openly about learnings.

About the Candidate

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
• Ability to deliver outcomes in a dynamic and busy environment with minimal supervision.

Applications to remain current for 12 months.