Seasonal Christmas Customer Concierge

dusk; Traralgon; Remote; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Generous team discounts

Warm team culture

Flexible hours during peak season

Grow retail skills

Job summary

Dusk in Traralgon is seeking a Christmas Casual Customer Assistant to deliver the magic of the season in-store. You’ll help customers find the right fragrance, décor or gift while keeping the shop bright and welcoming.

Join us for peak season work from October, with late nights, weekends and public holidays required. You’ll enjoy generous team discounts, a warm team culture, and flexible hours during the busiest time of year.

Qualifications

• You love connecting with people and making them feel seen, welcome and valued.
• You’re upbeat, dependable, and always ready to lend a hand.
• You bring curiosity, care, and a strong work ethic to every shift.
• You thrive in a fast-paced environment and are comfortable with late nights, weekends and public holidays.
• You’re someone who brings the joy – especially during the most magical time of year.

Responsibilities

• Create unforgettable in-store experiences with genuine care, personality, and attention.
• Light up the shopfloor by achieving your goals and contributing to team success.
• Keep the store beautiful, inviting, and aligned to our brand and visual standards.
• Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift.
• Jump in, support your teammates, and help keep the energy high during the busy season.

Job description

Role Overview

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all.

This is a hands-on, customer-first role that’s full of energy, sparkle, and meaning – just like Christmas should be

What You’ll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention
• Light up the shopfloor by achieving your goals and contributing to team success
• Keep the store beautiful, inviting, and aligned to our brand and visual standards
• Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift
• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued
• You’re upbeat, dependable, and always ready to lend a hand
• You bring curiosity, care, and a strong work ethic to every shift
• You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
• You’re someone who brings the joy – especially during the most magical time of year

What You’ll Love

• Generous team discounts to stock up on gifts (or treat yourself!)
• A team culture built on warmth, collaboration, and celebration
• Flexible hours over the peak Christmas period – starting from October
• The chance to grow your skills, confidence, and retail experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.
Apply now and become part of something special.

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.