Seasonal Christmas Customer Assistant — Spark Joy

dusk; Port Macquarie; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Generous team discounts

Flexible peak-season hours

Job summary

dusk is seeking a Christmas Casual Customer Assistant in Port Macquarie to help create joyful moments for customers this festive season. You’ll assist with finding perfect gifts, share fragrance knowledge, and maintain a bright, inviting store aligned to dusk’s brand standards.

The role is hands-on, customer-first, energetic and meaningful—ideal for someone who thrives in a fast-paced Christmas period with late nights, weekends, and holidays.

Qualifications

• No formal qualifications required; focus on customer-facing strengths.
• Ability to engage with customers and create joyful experiences.

Responsibilities

• Create unforgettable in-store experiences with genuine care and attention
• Light up the shopfloor by helping the team achieve goals
• Keep the store inviting and aligned to brand standards
• Be a go-to expert on dusk products like fragrances and decor
• Support teammates and maintain energy during peak season

Skills

Customer service

Communication

Dependability

Team player

Job description

Role Overview

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all.

This is a hands-on, customer-first role that’s full of energy, sparkle, and meaning – just like Christmas should be

What You’ll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention
• Light up the shopfloor by achieving your goals and contributing to team success
• Keep the store beautiful, inviting, and aligned to our brand and visual standards
• Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift
• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued
• You’re upbeat, dependable, and always ready to lend a hand
• You bring curiosity, care, and a strong work ethic to every shift
• You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
• You’re someone who brings the joy – especially during the most magical time of year

What You’ll Love

• Generous team discounts to stock up on gifts (or treat yourself!)
• A team culture built on warmth, collaboration, and celebration
• Flexible hours over the peak Christmas period – starting from October
• The chance to grow your skills, confidence, and retail experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.
Apply now and become part of something special.

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.