Seasonal Casual - Cairns

T2 Tea; Australia; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Monthly sales incentive

Employee discount 50%

Recognition program

Flexible working arrangement options

Employee Assistance Program

Job summary

T2 Tea is seeking a seasonal casual team member to deliver memorable tea experiences across its stores in Australia. You’ll engage customers, share brewing stories, and ensure stock is well-organised while maintaining store standards and health and safety guidelines.

Join a fast-paced retail environment with training, a generous 50% discount on products, and a monthly incentive program. This fixed-term role covers a busy holiday period from 11 November 2026 to 19 January 2027.

Qualifications

• Customer service or retail experience is advantageous.
• Ability to work in a busy, fast-paced environment.
• Willingness to learn about products and brewing.
• Customer-focused with strong communication skills.

Responsibilities

• Provide world-class customer service to every guest.
• Expand product knowledge and become a tea/brewing expert.
• Manage stock levels and perform visual merchandising to standards.
• Adhere to safety policies and maintain a safe work environment.

Skills

Customer service

Communication

Retail knowledge

Stock management

Visual merchandising

Safety protocols

Job description

Looking for a role that fills your cup? Good news, T2 Tea is looking for a seasonal casual to join its passionate team.

This isn't just retail. It's an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We're T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we're part of LIPTON Teas and Infusions, the world's largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We're also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Please note these are fixed-term casual roles from 11 November 2026 until 19 January 2027 to cover the busy holiday period.

About the role

• Provide world-class customer service experience to every customer.
• Continually expand your knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

• Acts with customer in mind.
• Ready to work in a busy and fast-paced environment.
• Self-motivated and ready to learn.
• Strong communication skills.
• Previous customer service or retail experience advantageous.

Life at T2

• Competitive salary with bonus earning potential with T2's monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

About the application process

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.