Scrum Master

GCP Australia IT; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

GCP Australia IT is seeking an experienced Scrum Master to join a fast-moving digital programme in Melbourne. You will lead an internal backend development squad delivering B2B eCommerce capabilities on a modern headless stack.

You will remove impediments, manage delivery flow, coordinate dependencies with internal microservices and an external frontend agency, and partner with Senior Product Owners and Project Managers to support backlog prioritisation and release tracking.

Qualifications

• Senior Scrum Master with proven cross-functional delivery experience in tech.
• Experience with headless eCommerce platforms and microservices.
• Skilled in managing dependencies and vendor/agency delivery schedules.
• Proficient in Jira, Azure DevOps, and Confluence.

Responsibilities

• Lead Scrum ceremonies and ensure actionable outcomes.
• Identify and manage cross-functional dependencies.
• Collaborate with Product Owners and Project Managers on backlog and release tracking.
• Unblock teams and mitigate risks to maintain delivery cadence.
• Maintain delivery tracking and reporting on velocity and readiness.

Skills

Scrum / Agile

Jira / Azure DevOps

Stakeholder management

Cross-functional collaboration

Tools

Jira

Azure DevOps

Confluence

Job description

This is an excellent opportunity to start with an Organisation Of Choice on a great contract start!!!

About the role

We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing Digital programme with one of the most exciting organisations going around!!! In this role, you will lead an internal backend development squad delivering crucial new B2B eCommerce capabilities within a modern, headless technology stack.

You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.

Key responsibilities

Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability

Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal

Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking

Proactively unblock the team, resolve conflicts, and escape risks early to maintain high delivery confidence against strict target deployment dates

Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness

Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability

About you

Proven senior level experience as a Scrum Master within complex, cross-functional tech environments

Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations

Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules

Proficiency in Jira, Azure DevOps, Confluence, or equivalent Agile management suites

A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments