School Age Care Educator - Educational Leader

CDPSL; Sydney; Remote; AUD 60,000 - 80,000; Full time

Job summary

ShiftCare in Australia is seeking a skilled Head Barista to lead our coffee team, ensure quality, and deliver exceptional customer service. This remote role requires hands-on leadership, coffee expertise, and a strong work ethic to maintain high standards across locations.

You will train baristas, manage inventory, develop menu items, and uphold health and safety regulations while building relationships with customers and suppliers.

Qualifications

• Leadership experience in a coffee shop or cafe environment.
• Proven ability to train and motivate a team.
• Excellent customer service and communication skills.
• Ability to manage inventory and maintain cleanliness.

Responsibilities

• Manage and train a team of baristas to ensure consistent quality and customer service.
• Develop and maintain relationships with customers and coffee bean suppliers.
• Create and maintain a welcoming and clean coffee shop environment.
• Manage inventory and ordering of coffee and supplies.
• Develop and implement new coffee recipes and menu items.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain equipment and perform regular maintenance and cleaning.
• Implement quality control measures for coffee preparation and service.

Skills

Leadership

Team management

Interpersonal skills

Time management

Attention to detail

Education

High school diploma or equivalent

Certification in Advanced Barista Skills

Job description

Head Barista – Remote

Job Description

Summary:

We are seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a strong work ethic.

Responsibilities:

• Manage and train a team of baristas to ensure consistent quality and customer service
• Develop and maintain relationships with customers and coffee bean suppliers.
• Create and maintain a welcoming and clean coffee shop environment
• Manage inventory and ordering of coffee and supplies
• Develop and implement new coffee recipes and menu items
• Ensure compliance with health and safety regulations
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain equipment and perform regular maintenance and cleaning
• Implement quality control measures for coffee preparation and service.

Qualifications:

• High school diploma or equivalent
• Minimum 3-5 years of proven experience as a Head Barista or in a senior coffee-making role.
• Excellent knowledge of coffee brewing methods and techniques
• Strong leadership, team management, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and ability to maintain high standards of cleanliness and organization
• Ability to work flexible hours, including weekends and holidays
• Certification in Advanced Barista Skills or equivalent.

ShiftCare’s innovative software is a market leader which helps Australian & North American disability support providers, in-home aged carers and allied health professionals streamline the way they work by creating efficiencies in rostering, client management and billing, enabling businesses to grow.

About The Team You’ll Be Joining

The ShiftCare Engineering team is on a mission to make ShiftCare accessible to more businesses across Australia and North America, but this is