Remote Head Barista Leader — Craft & Team Excellence

CDPSL; Sydney; Teletrabalho; AUD 60 000 - 80 000; Tempo integral

Resumo da oferta

ShiftCare in Australia is seeking a skilled Head Barista to lead our coffee team, ensure quality, and deliver exceptional customer service. This remote role requires hands-on leadership, coffee expertise, and a strong work ethic to maintain high standards across locations.

You will train baristas, manage inventory, develop menu items, and uphold health and safety regulations while building relationships with customers and suppliers.

Qualificações

• Leadership experience in a coffee shop or cafe environment.
• Proven ability to train and motivate a team.
• Excellent customer service and communication skills.
• Ability to manage inventory and maintain cleanliness.

Responsabilidades

• Manage and train a team of baristas to ensure consistent quality and customer service.
• Develop and maintain relationships with customers and coffee bean suppliers.
• Create and maintain a welcoming and clean coffee shop environment.
• Manage inventory and ordering of coffee and supplies.
• Develop and implement new coffee recipes and menu items.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain equipment and perform regular maintenance and cleaning.
• Implement quality control measures for coffee preparation and service.

Conhecimentos

Leadership

Team management

Interpersonal skills

Time management

Attention to detail

Formação académica

High school diploma or equivalent

Certification in Advanced Barista Skills

Descrição da oferta de emprego

ShiftCare in Australia is seeking a skilled Head Barista to lead our coffee team, ensure quality, and deliver exceptional customer service. This remote role requires hands-on leadership, coffee expertise, and a strong work ethic to maintain high standards across locations.

You will train baristas, manage inventory, develop menu items, and uphold health and safety regulations while building relationships with customers and suppliers.