Casual Fragrance Store: Customer Experience Associate

dusk; Australia; Hybrid; AUD 42,000 - 55,000; Part time

Benefits offered by this job

Monthly bonus program

Employee Assistance Program (EAP)

Leadership development opportunities

Job summary

dusk is seeking Casual Customer Assistants to help create thoughtful, joyful in-store experiences in NSW. You’ll deliver personalised service, support store performance, and merchandise with intention while guiding customers to the right scent or moment.

Join a team that values warmth, curiosity, reliability, and growth, where every shift contributes to a welcoming, brand-aligned space for customers and colleagues alike.

Qualifications

• You care about people, and it shows; in your service, your attitude, and your follow-through.
• You bring warmth, curiosity, and a can-do mindset to every shift.
• You’re reliable, collaborative, and proud to be someone your team can count on.
• You’re always learning and love growing alongside your team.
• You know that great culture doesn’t just happen... you help create it

Responsibilities

• Create meaningful customer moments with personalised service and genuine care
• Support store performance by working together and following through on what matters
• Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
• Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
• Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused

Skills

Customer service

Team collaboration

Empathy

Reliability

Willingness to learn

Job description

dusk is seeking Casual Customer Assistants to help create thoughtful, joyful in-store experiences in NSW. You’ll deliver personalised service, support store performance, and merchandise with intention while guiding customers to the right scent or moment.

Join a team that values warmth, curiosity, reliability, and growth, where every shift contributes to a welcoming, brand-aligned space for customers and colleagues alike.