Santa Photo Set Team Leaders - Moonee Ponds

Scene to Believe; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Scene to Believe is hiring Christmas Experience Team Leaders (Chief Elves) across Australia and New Zealand. As a Chief Elf on one of our Santa photo sets, you’ll inspire, support and lead your team to create magical moments for every visitor.

All training is provided, hours are flexible, and your ‘office’ will be filled with festive spirit. Based in Moonee Ponds, you’ll keep the set running smoothly during the busy festive season, ensuring every family has a memorable Santa photo experience and

Qualifications

• Experience leading teams in fast-paced guest environments.
• Strong communication and interpersonal skills.
• Willing to obtain a Working with Children Check or equivalent clearance.

Responsibilities

• Lead and motivate your team to deliver unforgettable visitor experiences.
• Manage daily operations, rosters and workflow.
• Welcome families and maintain a festive atmosphere.
• Bring energy and positivity on busy days.
• Lead with warmth, professionalism and festive flair.
• Oversee POS operations and ensure photo packages are processed.
• Ensure every family receives a high-quality Christmas photo.

Skills

Leadership

People skills

Communication

Calm under pressure

Team motivation

Customer service

Working with Children Check

Job description

Create Christmas Magic with your Energy and Leadership! Step up and lead one of Santa photo experiences with Scene to Believe, where smiling faces and Christmas fun make every day memorable.

We’re hiring Christmas Experience Team Leaders (or as we like to call them, Chief Elves!) across Australia and New Zealand.

As a Chief Elf on one of our Santa photo sets, you’ll inspire, support and lead your team of Elves to create magical moments for every visitor. You’ll be the calm throughout the busy festive season, keeping the set running smoothly and ensuring every family has a memorable Santa photo experience.

We’re looking for Christmas Experience Team Leaders to drive performance across sites in Moonee Ponds!

What You’ll Be Doing

• Leading and motivating your team to deliver unforgettable visitor experiences
• Managing daily operations, rosters and workflow
• Welcoming families and keeping the atmosphere joyful and festive
• Bringing energy and maintaining positivity, even on the busiest days
• Leading from the front with warmth, professionalism and a dash of festive flair
• Overseeing POS operations and ensuring visitor prints and photo packages are processed and presented with care
• Most importantly, ensuring every family receives a high-quality photo and a treasured keepsake of their Christmas experience

If You Are

• A leader who inspires and supports those around you
• Great with people (and pets!) of all ages
• Organised, adaptable and calm under pressure
• A strong communicator who thrives in a team environment
• Focused on creating positive experiences for visitors and your team
• Hold or willing to obtain a valid Working with Children Check or equivalent clearance

About Scene To Believe

People are at the heart of everything we do. We support one another, keep improving and care about creating quality experiences.

Our Values

• People-first – We lead with empathy and kindness.
• One team – We work together.
• Led by care – Everyone feels seen and valued.
• Driven by progress – We keep learning and improving.
• All substance, no spin – We’re honest and genuine.
• Playful with purpose – We bring energy, warmth and fun.
• Obsessed with quality – Every detail matters.

Ready to Lead the Magic?

This is your chance to create joy, inspire your team and help make Christmas memories that last a lifetime.

All training is provided, hours are flexible and your ‘office’ will be filled with festive spirit.