Santa Photo Set Team Leaders - Hervey Bay

Scene to Believe; Hervey Bay; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Training provided

Flexible hours

Festive atmosphere

Job summary

Scene To Believe in Australia seeks a Christmas Experience Team Leader (Chief Elf) to inspire and coach a small team of elves at our Santa photo sets in Hervey Bay. You’ll guide daily operations, support rostering, and ensure magical visitor moments with warm, festive energy.

Join a fun, people-focused environment where you’ll lead from the front, maintain high standards, and deliver memorable Santa photos during the Christmas season. Training is provided and hours are flexible.

Qualifications

• Leadership experience in a service role.
• Strong communication with customers and team.
• Ability to stay calm and organised in busy periods.

Responsibilities

• Lead and motivate your team to deliver unforgettable visitor experiences.
• Manage daily operations, rosters and workflow.
• Welcome families and maintain a joyful atmosphere.
• Bring energy and maintain positivity during busy days.
• Lead from the front with warmth and professionalism.
• Oversee POS operations and ensure photo packages are presented with care.
• Ensure every family receives a high-quality photo and keepsake.

Skills

Team leadership

Customer service

Communication

Organisational skills

Calm under pressure

Job description

Create Christmas Magic with your Energy and Leadership!

Step up and lead one of Santa photo experiences with Scene to Believe, where smiling faces and Christmas fun make every day memorable.

We’re hiring Christmas Experience Team Leaders (or as we like to call them, Chief Elves!) across Australia and New Zealand.

As a Chief Elf on one of our Santa photo sets, you’ll inspire, support and lead your team of Elves to create magical moments for every visitor. You’ll be the calm throughout the busy festive season, keeping the set running smoothly and ensuring every family has a memorable Santa photo experience.

We’re looking for Christmas Experience Team Leaders to drive performance across sites in Hervey Bay!

What You’ll Be Doing

• Leading and motivating your team to deliver unforgettable visitor experiences
• Managing daily operations, rosters and workflow
• Welcoming families and keeping the atmosphere joyful and festive
• Bringing energy and maintaining positivity, even on the busiest days
• Leading from the front with warmth, professionalism and a dash of festive flair
• Overseeing POS operations and ensuring visitor prints and photo packages are processed and presented with care
• Most importantly, ensuring every family receives a high-quality photo and a treasured keepsake of their Christmas experience

If You Are

• A leader who inspires and supports those around you
• Great with people (and pets!) of all ages
• Organised, adaptable and calm under pressure
• A strong communicator who thrives in a team environment
• Focused on creating positive experiences for visitors and your team
• Hold or willing to obtain a valid Working with Children Check or equivalent clearance

About Scene To Believe

People are at the heart of everything we do. We support one another, keep improving and care about creating quality experiences.

Our Values

• People-first – We lead with empathy and kindness.
• One team – We work together.
• Led by care – Everyone feels seen and valued.
• Driven by progress – We keep learning and improving.
• All substance, no spin – We’re honest and genuine.
• Playful with purpose – We bring energy, warmth and fun.
• Obsessed with quality – Every detail matters.

Ready to Lead the Magic?

This is your chance to create joy, inspire your team and help make Christmas memories that last a lifetime.

All training is provided, hours are flexible and your 'office' will be filled with festive spirit.