Salesforce Product Owner — Enterprise Platform Leader

Waverley Council; Waverley; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Gym discounts across Australia

Bondi Junction office near train

9-day fortnight

Job summary

Waverley Council is seeking an exceptional Salesforce Product Owner to shape and own a major Salesforce platform project. You will lead discovery through go-live and transition into BAU, owning the backlog and delivering customer-value outcomes.

You will collaborate with IT and business leaders, design processes, review solutions with the partner, and drive continuous improvements across the platform. A strong Agile and communications skill set is essential.

Qualifications

• Demonstrated experience in Salesforce product ownership, business analysis or functional consulting.
• Hands-on Salesforce experience across business process analysis, configuration, solution design and platform optimisation.
• A strong understanding of Salesforce data models, automation, workflows, security, reporting, integrations and user experience design.
• Experience leading or making a significant contribution to a large Salesforce implementation, transformation or migration.
• Practical Agile delivery capability, including backlog management, user stories, sprint planning and prioritisation.
• Exceptional stakeholder engagement, facilitation and communication skills across business, executive and technical audiences.

Responsibilities

• Lead the Salesforce product vision, roadmap and implementation priorities from discovery through to business-as-usual operations.
• Own and prioritise the product backlog, translate business problems into clear user stories, requirements and acceptance criteria.
• Partner with business units to design service processes, automate workflows and reduce manual effort.
• Act as Waverley’s counterpart to our Salesforce implementation partner, reviewing proposed solutions to ensure quality, value and strategic fit.
• Guide planning, backlog refinement, testing, demonstrations, release decisions and benefits tracking.

Skills

Salesforce product ownership

Stakeholder engagement

Agile delivery

Business analysis

Requirements gathering

Communication

Tools

Salesforce

Jira

APIs

Job description

Waverley Council is seeking an exceptional Salesforce Product Owner to shape and own a major Salesforce platform project. You will lead discovery through go-live and transition into BAU, owning the backlog and delivering customer-value outcomes.

You will collaborate with IT and business leaders, design processes, review solutions with the partner, and drive continuous improvements across the platform. A strong Agile and communications skill set is essential.