Nonprofit Project Manager (Australia-based)

AlphaSys; Sydney; Hybride; AUD 140 000 - 190 000; Plein temps

Résumé du poste

AlphaSys in Australia seeks a Senior Project Manager to lead Salesforce and technology projects within our Nonprofit Practice, ensuring delivery on time, within scope and budget.

You will guide governance, manage client relationships, and coordinate remote teams to ensure stakeholder satisfaction. The role requires Sydney CBD work at least twice a week and permanent work rights in Australia.

Qualifications

• Proven experience delivering end-to-end Salesforce or technology transformation projects.
• Strong capability in managing clients through change, including adoption and business process transformation.
• Project management certifications such as AgilePM, PRINCE2 Practitioner, PMP or equivalent.
• Salesforce certifications strongly preferred (e.g., Salesforce Associate, Administrator, or higher).
• High proficiency in JIRA, Confluence, and Microsoft Office.
• Strong understanding of the Salesforce platform, including core clouds and lifecycle.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability and willingness to work from Sydney CBD, or co-working space in Melbourne, at least twice a week.
• Must be based in Sydney (preferred) or Melbourne and hold a valid permit to work permanently in Australia.

Responsabilités

• Lead end-to-end delivery of Salesforce and technology projects within the Nonprofit Practice.
• Demonstrate Agile Project Management capability and adapt delivery accordingly.
• Develop, manage and execute project delivery plans with visibility on milestones and risks.
• Maintain scope and budget management, escalate risks and issues.
• Communicate effectively with remote teams, incl. Philippines.
• Contribute to solution delivery and input during client discussions.
• Ensure project cadence with stand-ups, sprint planning, backlog grooming and retros.
• Set and manage client expectations across the project lifecycle.
• Manage change requests per the change control process.
• Contribute to continuous improvement within the Nonprofit Practice.

Connaissances

Agile project management

Stakeholder management

Remote team communication

Budget management

Governance

Client relationship management

Salesforce knowledge

Formation

AgilePM certification

PRINCE2 Practitioner

PMP

Outils

JIRA

Confluence

Microsoft Office

Description du poste

Job Overview

The Senior Project Manager plays a critical role in leading, delivering, and overseeing Salesforce and related technology projects within our Nonprofit Industry Practice. This role is accountable for ensuring projects are delivered on time, within scope, and within budget, while upholding the highest standards of quality and stakeholder experience.

As a senior member of the team, the Senior Project Manager provides strategic guidance, maintains strong client relationships, and ensures alignment between project outcomes and organisational objectives. This role requires deep familiarity with the Salesforce ecosystem, strong project governance capability, and the ability to navigate the unique dynamics of nonprofit organisations.

We are seeking a Senior Project Manager who can:

• Lead end-to-end delivery of Salesforce and technology projects within the Nonprofit Practice, ensuring alignment with project governance and organisational standards.
• Demonstrate strong Agile Project Management capability, with the ability to adapt delivery approaches based on client environment and project context
• Develop, manage, and execute project delivery plans, ensuring visibility across milestones, resourcing, risks, and dependencies.
• Maintain rigorous scope and budget management, ensuring risks and issues are proactively identified, communicated, and escalated where required.
• Communicate effectively with remote teams, particularly those based in the Philippines using a culturally aware and collaborative approach.
• Engage deeply in solution delivery: understand the Salesforce solution design, maintain awareness of ticket-level activity, and provide informed input during client discussions.
• Ensure project cadence, stand-ups, sprint planning, backlog grooming, retros, and steering meetings is executed consistently and in accordance with governance requirements.
• Set and manage client expectations clearly and constructively, ensuring alignment on priorities, timelines, and responsibilities throughout the project lifecycle.
• Manage change requests effectively, including assessment, documentation, communication, and alignment with the agreed change control process.
• Contribute to continuous improvement within the Nonprofit Practice through feedback, process refinement, and knowledge sharing.

Qualifications

• Proven experience delivering end-to-end Salesforce or technology transformation projects, ideally within nonprofit or mission-driven organisations.
• Strong capability in managing clients through change, including technology adoption, business process transformation, and user enablement.
• Project management certifications such as AgilePM, PRINCE2 Practitioner, PMP, or equivalent.
• Salesforce certifications strongly preferred (e.g., Salesforce Associate, Administrator, or higher).
• High proficiency in JIRA, Confluence, and Microsoft Office applications.
• Strong understanding of the Salesforce platform, including core clouds, implementation considerations, and solution lifecycle.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability and willingness to work from our Sydney CBD, (or co-working space in Melbourne) at least twice a week.
• Must be based in Sydney (preferred) or Melbourne and hold a valid permit to work permanently in Australia.