Salesforce CRM Specialist — Data & Dashboards (Hybrid)

Telstra Health; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Free Telstra mobile & plan forEligible

30% off eligible Telstra home internet

16 weeks paid gender-equal parental le

Flexible working

Career breaks & ongoing learning

Free 24/7 professional wellbeing suppo

Employee discounts & cashback

Novated Leasing and Salary Sacrifice

Job summary

Telstra Health is seeking a CRM Support Analyst to empower our Sales teams through practical Salesforce CRM guidance, coaching, and data-driven improvements. You will help streamline sales processes, maintain forecasting dashboards, and collaborate with technology partners to resolve issues and deliver CRM enhancements.

With Salesforce Administrator Certification and hands-on Salesforce Sales Cloud/CPQ experience, you’ll influence data quality and reporting across the team while working in a

Qualifications

• Hands-on experience supporting or administering Salesforce CRM with sales processes.
• Strong analytical and reporting skills with data quality focus.
• Experience gathering business requirements and coordinating across teams for testing and releases.
• Salesforce Administrator Certification and Sales Cloud/CPQ familiarity.
• Experience with Power BI, Tableau, Agile delivery, and release management.

Responsibilities

• Supporting Sales teams with Salesforce guidance, coaching and day-to-day help.
• Improving CRM data quality and sales processes.
• Maintaining reports and dashboards that support forecasting and decisions.
• Resolving recurring issues with Technology teams and external partners.
• Gathering requirements and supporting testing and rollout of CRM improvements.

Skills

Salesforce CRM

Sales Cloud

CPQ

Power BI

Tableau

Data analysis

UAT testing

Stakeholder coaching

Education

Salesforce Administrator Certification

Tools

Power BI

Tableau

Job description

Telstra Health is seeking a CRM Support Analyst to empower our Sales teams through practical Salesforce CRM guidance, coaching, and data-driven improvements. You will help streamline sales processes, maintain forecasting dashboards, and collaborate with technology partners to resolve issues and deliver CRM enhancements.

With Salesforce Administrator Certification and hands-on Salesforce Sales Cloud/CPQ experience, you’ll influence data quality and reporting across the team while working in a