Salesforce Administrator

Corroboree Talent; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Corroboree Talent is seeking a Senior Salesforce Administrator to support a large, complex Salesforce environment for the Australian Government. This hands-on role focuses on user enablement, data management, reporting, and ongoing improvements.

The candidate will work with stakeholders and technical specialists to resolve incidents, deliver secure Salesforce solutions, and participate in release testing and governance processes. On-site Canberra work is required.

Qualifications

• Minimum 3 years of experience supporting Salesforce in Level 1/2 environments.
• Salesforce Administrator, Platform App Builder or Platform Developer certification required.
• Experience importing and managing data with Salesforce Data Loader or similar tools.
• Strong capability in Salesforce Reports and Dashboards.
• Experience with user provisioning, profiles and permission sets.

Responsibilities

• Provide Level 1 and Level 2 support across Salesforce applications.
• Manage user onboarding, provisioning, profiles and access.
• Assist users to maximise the value of Salesforce platforms and applications.
• Import, update and maintain data using Salesforce Data Loader and related tools.
• Support data modelling, data quality and governance activities.
• Create and maintain reports and dashboards aligned with business requirements.
• Configure and improve workflows using Salesforce Flows and other declarative tools.
• Investigate and resolve production incidents, including reviewing Salesforce debug logs.
• Support data updates in production under governance and approval processes.
• Participate in backup, restoration and disaster-recovery testing.
• Assist with sandbox testing, validation and refresh activities.
• Deploy approved changes through Azure DevOps and support post-deployment validation.
• Participate in platform and seasonal release testing.
• Engage in governance and QA processes to ensure standards.

Skills

Salesforce administration

Stakeholder communication

Incident troubleshooting

Data governance

Tools

Salesforce Data Loader

Azure DevOps

Git repositories

Salesforce Flows

Salesforce Reports & Dashboards

Job description

Work arrangement: Full-time onsite

Security clearance: Minimum NV1 required

About the Opportunity

Corroboree Talent is exclusively recruiting a Senior Salesforce Administrator to support a large, complex Salesforce environment within the Australian Government.

This hands-on support and delivery role will focus on user enablement, data management, reporting, platform configuration and continuous improvement. You will work closely with business stakeholders and technical specialists to understand requirements, resolve incidents and deliver secure, practical Salesforce solutions.

Key Responsibilities

• Provide Level 1 and Level 2 support across Salesforce applications.
• Manage user onboarding, provisioning, profiles, permissions and access.
• Assist users to maximise the value of Salesforce platforms and applications.
• Import, update and maintain data using Salesforce Data Loader and related tools.
• Support data modelling, data quality and governance activities.
• Create and maintain reports and dashboards aligned with business requirements.
• Configure and improve workflows using Salesforce Flows and other declarative tools.
• Investigate and resolve production incidents, including reviewing Salesforce debug logs.
• Support data updates in production under established governance and approval processes.
• Participate in backup, restoration and disaster-recovery testing.
• Assist with sandbox testing, validation and refresh activities.
• Deploy approved changes through Azure DevOps and support post-deployment validation.
• Participate in Salesforce platform and seasonal release testing.
• Engage in governance and quality-assurance processes to ensure solutions follow established standards.
• Participate in a rotating on-call support roster for critical incidents and operational activities.

To be considered, applicants must demonstrate:

• At least three years of experience supporting Salesforce applications in a Level 1 and Level 2 support environment.
• A current Salesforce Administrator, Platform App Builder or Platform Developer certification.
• Experience importing and managing data using Salesforce Data Loader or comparable tools.
• Strong capability in Salesforce Reports and Dashboards.
• Experience managing user provisioning, profiles, permission sets and access controls.
• Demonstrated ability to investigate and troubleshoot production incidents.
• Experience working with Service Cloud, Experience Cloud and Public Sector Solutions.
• Excellent written and verbal communication skills.
• A current NV1 security clearance or higher.
• The ability to work full-time onsite in Canberra.

Applicants who do not hold one of the required Salesforce certifications cannot be considered.

• Working in Agile delivery environments using Scrum or Kanban.
• Managing and executing Salesforce sandbox refresh activities.
• Supporting Salesforce seasonal releases, including assessing new features and advising stakeholders.
• A working understanding of Apex and Lightning Web Components.
• Assisting developers with troubleshooting code-related deployment or production issues.
• Familiarity with Salesforce metadata and its representation within Git repositories.
• Experience using Azure DevOps for controlled Salesforce deployments.

About You

You are an experienced Salesforce professional who combines strong platform administration skills with a service-focused approach. You can communicate confidently with technical and non-technical stakeholders, work effectively within governance frameworks and remain composed when resolving high-priority incidents.