Sales Support Representative

Lantrak; City of Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Lantrak is recruiting a Sales Support Representative for the Victorian market. The role blends office-based sales support from Hallam with field visits to customers and project sites, helping identify opportunities and promote our materials, disposal and logistic solutions.

You will work with Territory Representatives to grow Lantrak’s presence in civil construction, building relationships and delivering excellent customer service while maximizing value for clients.

Qualifications

• Previous experience in sales, customer service, business development or account management.
• Strong communication and relationship-building skills.
• Proactive attitude and confidence contacting new customers.
• Experience within civil construction, transport, quarrying, earthmoving or building materials is highly regarded but not essential.
• Current drivers licence.

Responsibilities

• Identify and generate new business opportunities with the sales team.
• Build relationships with customers across the civil construction, earthmoving and development sectors.
• Promote Lantrak's material supply, disposal and logistics solutions.
• Prepare and follow up quotations with accurate CRM records.
• Visit customers and project sites to strengthen relationships and develop industry knowledge.
• Deliver exceptional customer service and maximise value for clients.
• Assist with digital marketing campaigns and online promotion of available materials.
• Monitor market activity, customer trends and competitor movements.

Skills

Communication skills

Relationship-building

Proactive attitude

Phone outreach

Commercial mindset

Organisational skills

CRM proficiency

MS Office

Independent work

Driver's licence

Tools

CRM software

Microsoft Office

Job description

For over 65 years, Lantrak has been a trusted industry leader in materials management, material supply and disposal, truck hire and plant hire solutions.

Operating across Victoria, Queensland, and New South Wales, we partner with leading contractors and developers to deliver practical, commercially focused solutions across civil construction, commercial developments and major infrastructure projects.

About Lantrak

For over 65 years, Lantrak has been a trusted industry leader in materials management, material supply and disposal, truck hire and plant hire solutions.

Operating across Victoria, Queensland, and New South Wales, we partner with leading contractors and developers to deliver practical, commercially focused solutions across civil construction, commercial developments and major infrastructure projects.

About the Role

We’re looking for a motivated Sales Support Representative to join our Victorian team and support the continued growth of our materials business. This is more than a traditional internal sales role. Working closely with our Territory Representatives, you’ll play a key role in identifying new opportunities, promoting available materials, supporting customers and helping grow Lantrak’s presence across the Victorian civil construction market.

While you’ll spend much of your time working from our Hallam office, you’ll also have the opportunity to get out into the field, meet customers, visit project sites and develop a strong understanding of the materials, projects and customers that drive our business.

This role would suit someone who enjoys talking to people, has a commercial mindset and wants to build a long-term career in the civil construction industry.

Key Responsibilities

• Support the Sales Team by identifying and generating new business opportunities.
• Build relationships with customers across the civil construction, earthmoving and development sectors.
• Promote Lantrak's material supply, disposal and logistics solutions.
• Prepare and follow up quotations while maintaining accurate CRM records.
• Work with Territory Representatives to market available materials and disposal opportunities.
• Assist with digital marketing campaigns and online promotion of available materials.
• Source new opportunities through customer enquiries, industry networks and outbound business development.
• Monitor market activity, customer trends and competitor movements.
• Spend time visiting customers and project sites to strengthen relationships and develop industry knowledge.
• Deliver exceptional customer service while identifying opportunities to maximise value for our clients.

About You

We’re looking for someone who enjoys building relationships, chasing opportunities and getting things done.

You’ll ideally bring:

• Previous experience in sales, customer service, business development or account management.
• Strong communication and relationship-building skills.
• A proactive attitude and confidence picking up the phone and approaching new customers.
• A commercial mindset with a genuine desire to learn.
• Excellent organisational skills and attention to detail.
• Confidence using CRM systems and Microsoft Office.
• The ability to work independently while contributing to a broader sales team.
• A current driver’s licence.
• Experience within civil construction, transport, quarrying, earthmoving or building materials will be highly regarded but is not essential.

Why Join Lantrak?

• Join one of Australia’s leading material management businesses.
• Genuine career development opportunities within a growing national business.
• Learn from experienced professionals with extensive knowledge of the Victorian civil construction market.
• Diverse role combining office‑based sales support with customer and site visits.
• Supportive team environment with ongoing training and development.
• Gain exposure to some of Victoria’s largest infrastructure and civil construction projects.

If you’re looking to build a career in sales within the civil construction industry and want a role where you can develop relationships, find opportunities and grow with the business, we’d love to hear from you.