Sales Support Officer – Rural Client Care & Growth

Elders Rural Services Australia Limited; Katherine; On-site; AUD 55,000 - 75,000; Full time

Job summary

Elders Rural Services Australia Limited in Katherine is seeking a Sales Support Officer to join the team on a permanent, full-time basis. You will support sales activities, process orders, issue invoices and manage deposits, working closely with a diverse agribusiness group.

You will be the first point of contact for clients, handling queries, expanding client relationships and contributing to branch targets while promoting Elders product lines at events and field days.

Qualifications

• Previous administration experience in a fast-paced environment.
• Retail/warehouse experience with a passion for delivering exceptional customer service.
• Interest in the agricultural industry.

Responsibilities

• Provide administrative support for all sales activities.
• Complete branch administration tasks, including banking, purchasing, reconciling and reporting.
• Cross-sell Elders’ product lines to clients, identifying opportunities to expand services and enhance customer relationships.
• Manage and respond to client queries in a timely manner or refer to specialised staff where necessary.
• Maintain accurate records of funds receipted, follow up with clients regarding term deposits, and work towards achieving branch deposit targets.
• Maximise promotional opportunities, including helping at field days and community events.

Skills

Administrative

Customer service

MS Office

Detail-oriented

Reliable transport

Tools

Microsoft Office

CRM software

Job description

Elders Rural Services Australia Limited in Katherine is seeking a Sales Support Officer to join the team on a permanent, full-time basis. You will support sales activities, process orders, issue invoices and manage deposits, working closely with a diverse agribusiness group.

You will be the first point of contact for clients, handling queries, expanding client relationships and contributing to branch targets while promoting Elders product lines at events and field days.