Sales Support Officer

Elders Rural Services Australia Limited; Albany; On-site; AUD 30,000 - 52,000; Part time

Job summary

Elders Rural Services Australia Limited is seeking a part-time Sales Support Officer to join our team. You will be the first point of contact for clients, delivering expert customer service and supporting the sales team through end-to-end processes.

Based in Albany, you will promote the Elders brand, assist with office tasks, and participate in community events, field days, and promotions while learning and growing within our network.

Qualifications

• Strong customer service skills demonstrated in client interactions.
• Background in business administration or office management.
• Ability to use office software and manage tasks efficiently.

Responsibilities

• Provide expert administrative support to the team and branch.
• Support all areas of the sales process and handle office duties.
• Create promotional and marketing materials to promote the Elders brand.
• Collaborate with the Elders team to help clients explore new opportunities.
• Help maximise promotional opportunities, including at field days and community events.
• Assist with expense management to keep the branch operating smoothly.

Skills

Customer service

Administrative support

Office software

Team collaboration

Education

Business Administration background

Job description

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Sales Support Officer to join the team on a permanent, part-time basis. Our Sales Support Officers are the first person our clients see when they interact with Elders. Your expert customer service skills will operate as the backbone of the branch and support the sales teams in building relationships with clients. With the backing of the Elders network, you will be provided with the tools necessary to take clients through the end-to-end sales process and supported to learn and grow your career.

Responsibilities

• Providing expert administrative support to the team, allowing the branch to develop and foster professional relationships.
• Providing support in all areas of the sales process as well as running the office.
• Creating promotional and marketing materials for the branch to actively promote the Elders brand.
• Working with the Elders team to allow clients to explore new innovative opportunities.
• Maximising promotional opportunities, including helping at field days and community events.
• Assisting with expense management to ensure the branch is operating effectively.

About you

• Are comfortable and thrive in a collaborative and results-focussed working environment.
• Are smart, resourceful, forward thinking and embrace technology.
• Are passionate about effecting real change for both your clients and your community.
• Have a keen eye for detail and a background in business administration.
• Understand agriculture seasons.
• Have an ability to provide a high level of customer service and cultivate relationships with current and future clients.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for over 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate. We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets. Elders is for Australian agriculture. We are now looking for the next generation to be part of something big and drive the future of Elders.

Please note, applications may be shortlisted as they are received.

Our Commitment to Diversity

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders. We will accept applications from all people with the right to live and work in Australia.

For over 185 years Elders has been embedded in the fabric of Australian agriculture and played a key role in rural and regional communities by employing local people and servicing local farming families. We're dedicated to continuing this legacy through our extensive network, and, by paving the way toward a bright future for agriculture through our ongoing focus on innovation and sustainability. Elders is proudly creating lasting impact on Australia's farming families and communities.