Sales Support Coordinator - Motorsport

PWR Advanced Cooling Technology; Gold Coast City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Wheels Diner & Onsite Gym

PWR uniforms

50% OFF all PWR products

Latest technology in shop and wind-tun

Job summary

PWR Advanced Cooling Technology is seeking a highly organized Sales Support Coordinator for our Motorsport team at Stapylton, QLD. The role supports customer programmes in a fast-paced engineering and manufacturing setting, coordinating orders from quote to delivery.

You’ll work with Sales, Engineering and Production to keep projects moving and ensure a seamless customer experience. Pre-employment checks apply.

Qualifications

• Experience in sales support, customer service or administration.
• Strong organisational skills with attention to detail.
• Excellent written and verbal communication with customers.

Responsibilities

• Support motorsport customer orders from quote through to delivery.
• Coordinate communication between Sales, Project Engineering, Production and customers.
• Assist with order management, production planning and progress tracking.
• Provide administrative support across motorsport projects.
• Maintain accurate customer, project and order information in systems.
• Prepare reports and customer updates; build stakeholder relationships.
• Contribute to continuous improvement across processes and systems.

Skills

Sales support experience

Excellent organization

Strong communication

Tools

ERP systems

CRM systems

Pipedrive

Job description

PWR Advanced Cooling Technology - Stapylton QLD

Engineering The Unfair Advantage, a solution for thermal system requirements. Starting from a father and sons’ vision which turned into a true success story.

PWR has become the leading manufacturer of cutting-edge automotive cooling products in Australia.

We are a renowned name in top-tier global motorsports, and we've grown into a powerhouse with over 650 talented staff across Australia, America, and the UK, now listed on the ASX stock exchange.

PWR are consistently breaking boundaries, delving into new innovations, and venturing into thrilling industries such as electric, aerospace, and defence.

With year-on-year success we are expanding our team and wanting to attract top talent to help us drive innovation and meet unprecedented demand.

Do you want to embark on a thrilling career? Unleash your potential here, at PWR.

We are PWR

Engineering The Unfair Advantage, a solution for thermal system requirements. Starting from a father and sons’ vision which turned into a true success story.

PWR has become the leading manufacturer of cutting-edge automotive cooling products in Australia.

We are a renowned name in top-tier global motorsports, and we've grown into a powerhouse with over 650 talented staff across Australia, America, and the UK, now listed on the ASX stock exchange.

PWR are consistently breaking boundaries, delving into new innovations, and venturing into thrilling industries such as electric, aerospace, and defence.

With year-on-year success we are expanding our team and wanting to attract top talent to help us drive innovation and meet unprecedented demand.

Do you want to embark on a thrilling career? Unleash your potential here, at PWR.

Why Join PWR?

• Wheels Diner & Onsite Gym - A fully catered diner that provides free, fresh and full meals for breakfast, lunch and dinner to keep you well-fed and hydrated.
• PWR uniforms - Fostering professionalism and community while eliminating the hassle and expense of maintaining a work wardrobe.
• 50% OFF all PWR products - Plus discounts across other automotive suppliers and financial wellbeing programs.
• Latest technology - From a controlled atmosphere brazing furnace, CNC machine shop, to an in-house wind tunnel.
• Recognition programs - Celebrating outstanding achievements with monetary rewards for Employee of the Year, Apprentice of the Year, and more.
• Thriving and Inclusive Culture - At the heart of PWR is our people. Our company culture promotes inclusiveness, diversity and a place where you can be yourself. We value our team and commit to creating a supportive and rewarding work environment.

Sales Support Coordinator – Motorsport

We’re looking for a highly organised Sales Support Coordinator to join our Motorsport team, supporting customer programmes and projects within a fast-paced engineering and manufacturing environment.

Working closely with Sales, Project Engineering and Production, you’ll help coordinate customer orders from quote through to delivery, track project and production progress, and ensure customers receive a seamless experience.

Key Responsibilities

• Support motorsport customer orders from quote through to delivery
• Coordinate communication between Sales, Project Engineering, Production and customers
• Assist with order management, production planning and progress tracking
• Provide administrative and coordination support across motorsport projects
• Maintain accurate customer, project and order information within business systems
• Prepare reports, documentation and customer updates
• Build strong relationships with internal stakeholders and customers worldwide
• Contribute to continuous improvement across processes and systems

About You

• Experience in sales support, customer service, administration or a similar coordination role
• Experience within motorsport, automotive, engineering or manufacturing would be advantageous
• Strong organisational skills with excellent attention to detail
• Strong communication skills, with confidence speaking with customers via phone and email
• Comfortable working with ERP, CRM or other business systems, with Pipedrive experience advantageous
• Able to manage competing priorities in a fast-paced environment
• Proactive, adaptable and team-oriented

Why You’ll Enjoy This Role

This is an opportunity to bring your coordination and customer support experience into a role supporting our global motorsport team. You’ll work closely with Sales, Engineering and Production, gain exposure to motorsport customer programmes and play an important role in keeping projects and orders moving from initial enquiry through to delivery.

All employees will undertake a pre-employment medical and character check where required.

PWR is an Equal Employment Opportunity employer, committed to creating a diverse, inclusive and respectful workplace where people from all backgrounds can thrive.