Sales Supervisor (Pacific Fair Gold Coast)

TORY BURCH; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading luxury fashion retailer in Gold Coast seeks a Sales Supervisor to deliver exceptional customer experiences and manage store operations. The ideal candidate will have over 3 years of experience in luxury retail, strong leadership skills, and a proven ability to drive sales. Join a dynamic team and play a key role in enhancing brand representation and operational excellence.

Qualifications

• 3+ years’ experience as a team leader in retail or service-driven environment.
• Strong verbal and written communication skills in English.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Act as a leader in the store and monitor sales productivity.
• Create extraordinary customer experiences.
• Drive business through sales maximization.

Skills

Leadership

Customer service

Sales driven

Analytical skills

Education

Certificates / Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Sales Supervisor (Pacific Fair Gold Coast)

As a Tory Burch Sales Supervisor, you are the ambassador of our brand and deliver a transformational customer experience. You will act as a leader in the store and responsible for “holding down the fort” when Store Manager/ Assistant Store Manager are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening/ closing duties.

Responsibilities

• Represent the Brand - As an ambassador of Tory Burch and maintain store presentation standards
• Create the Customer Experience - Create and deliver extraordinary customer experience and build our brand one customer at a time
• Leadership & People Management - Lead and coach the team, demonstrate a strong use of selling skills and sense of product knowledge, ensure strong partnership with Store Manager and communication with other teammates
• Drive the Business & Deliver Results - Drive our business through maximization of sales, proactively achieve financial targets, customer outreach and manage client book
• Operational Excellence - Consistently adhere and enforce operational policies and procedures, inventory management and manage store open/closing responsibilities

Education & Experience

• Certificates / Diploma holders or above in any disciplines (business or fashion related a plus)
• 3+ years’ experience as a team leader in a luxury retail operations or service driven environment
• Strong verbal and written communication skills in English
• Proven track record in managing a team with high morale
• Sales driven and goal oriented
• Polished and professional
• Strong analytical skills and attention to detail
• Ability to work in a fast paced and dynamic environment
• Ability to prioritize and excellent follow-up skills
• Experience in Microsoft Outlook, Excel, Word and PowerPoint

Seniority level

• Associate

Employment type

• Full-time

Job function

• Retail

Industries

• Retail Apparel and Fashion
• Retail
• Retail Luxury Goods and Jewelry

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