Sales & Service Representative – PAN Spraybooths

Pan Spraybooths Australia Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

PAN Spraybooths Australia Pty Ltd is seeking a motivated Sales & Service Representative to develop new business, maintain relationships with existing customers and provide ongoing service for spray booth products. You will combine sales skills with practical problem-solving to understand client needs, recommend solutions and coordinate installations and service.

The role requires visiting customer sites, tailoring recommendations, and maintaining high levels of customer satisfaction across

Qualifications

• Previous experience in sales, customer service or account management.
• Excellent communication and interpersonal skills.
• Professional and confident when dealing with customers.
• Strong negotiation, follow-up and relationship-building abilities.
• Willingness to travel to customer sites.

Responsibilities

• Identify and develop new sales opportunities across automotive, industrial and commercial sectors.
• Build and maintain strong relationships with customers.
• Respond to enquiries with product/service advice and prepare quotations.
• Coordinate installation, servicing and maintenance of spray booth equipment.
• Visit customer sites to assess requirements and provide solutions.
• Follow up leads, quotes and prospective customers to maximise sales.
• Coordinate service requirements with technicians and suppliers.
• Maintain accurate customer records and sales activity.

Skills

Sales

Customer service

Account management

Negotiation

Communication

Time management

Problem solving

Driver's licence

Willingness to travel

Job description

Sales & Service Representative – PAN Spraybooths

Pan Spraybooths Australia Pty Ltd – Smeaton Grange NSW

Sales & Service Representative – PAN Spraybooths

About the Role

PAN Spraybooths is seeking a motivated and customer-focusedSales & Service Representativeto join our team. This role is responsible for developing new business, maintaining strong relationships with existing customers, and providing ongoing service and support for our spray booth products and solutions.

The successful candidate will combine strong sales skills with practical problem-solving and customer service abilities. You will work closely with customers to understand their requirements, recommend suitable solutions, coordinate service requirements, and ensure a high level of customer satisfaction.

Key Responsibilities

Identify and develop new sales opportunities across the automotive, industrial and commercial sectors.

Build and maintain strong relationships with new and existing customers.

Respond to customer enquiries and provide professional product and service advice.

Prepare quotations, proposals and sales documentation.

Conduct customer site visits to assess requirements and provide suitable spray booth solutions.

Follow up leads, quotations and prospective customers to maximise sales opportunities.

Coordinate installation, servicing, repairs and maintenance of spray booth equipment.

Work closely with technicians, suppliers and internal staff to ensure jobs are completed efficiently and to a high standard.

Diagnose customer issues and coordinate appropriate service solutions.

Maintain accurate customer records, sales activity and job information.

Manage customer expectations and provide regular updates throughout the sales and service process.

Identify opportunities for additional products, upgrades, servicing and preventative maintenance.

Ensure customers receive professional after-sales support.

Keep up to date with PAN Spraybooths products, equipment, industry requirements and relevant regulations.

Represent PAN Spraybooths professionally at customer sites, trade events and industry meetings.

Achieve agreed sales, customer service and business development targets.

About You

The ideal candidate will have:

Previous experience in sales, customer service, account management or a technical/service environment.

Excellent communication and interpersonal skills.

A professional and confident approach when dealing with customers.

Strong negotiation, follow-up and relationship-building skills.

Good organisational and time-management abilities.

The ability to understand technical products and explain solutions clearly to customers.

Strong attention to detail.

A practical, hands-on approach to problem solving.

The ability to work independently while also contributing to a team.

A current driver's licence and willingness to travel to customer sites.

Experience inspray booths, automotive refinishing, automotive repair, industrial equipment, ventilation, mechanical services or a related industrywould be highly regarded.

What We Offer

A varied role combining sales, customer service and technical support.

The opportunity to work with a specialised industry-leading product range.

Ongoing training and product knowledge development.

A supportive and professional team environment.

Opportunities for career development and increased responsibility.

Competitive salary and performance-based incentives, depending on experience.

The Successful Candidate

You will be a proactive and results-driven individual who enjoys meeting customers, solving problems and building long-term business relationships. You will be comfortable working in a hands-on industry and have the ability to move confidently between sales discussions, customer site visits and service coordination.

If you are looking for a role wheresales, customer relationships and practical problem-solvingcome together, we would like to hear from you.