Sales Quoting Coordinator

dormakaba International Holding AG; Australia; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounted health insurance

AAA nominations and awards

Wellbeing committee programs

WhereFit membership

Job summary

dormakaba International Holding AG is seeking a detail-oriented quotes and orders coordinator in our Hallam team. The role focuses on producing accurate quotes and efficiently processing orders through Salesforce CRM and SAP systems.

You will interact with clients by email to obtain missing information, ensure pricing accuracy, and keep data up to date in Salesforce while supporting cross-functional teams to meet deadlines.

Qualifications

• Experience using Salesforce CRM to generate and manage quotes and orders.
• Ability to verify pricing, specifications and client details with high accuracy.
• Strong communication via email and collaboration with internal teams.

Responsibilities

• Develop a strong working understanding of the Salesforce CRM system.
• Generation of quotes and liaising with clients to obtain missing information.
• Processing orders and converting approved quotes into sales orders.
• Maintain accurate Salesforce records and coordinate with sales, operations and finance.

Skills

Salesforce

CRM

Quotes

Email communication

Data entry

Order processing

Attention to detail

Time management

Problem solving

Coordination

Microsoft Excel

Tools

Salesforce

SAP

Microsoft Excel

Job description

Working within our Hallam team, this is a vital role in ensuring the timely provision and management of quotes and the processing of orders via our CRM & SAP systems.

What will you do

• Develop a strong working understanding of the Salesforce CRM system.
• Generation of quotes
• Liaise directly with clients via email to obtain missing information
• Processing Orders

What we require

• Salesforce and CRM skills to manage quotes, customer details
• Strong quote preparation skills to prepare accurate quotes
• Strong attention to detail to ensure pricing, specifications and customer information are accurate.
• Strong customer service and communication skills when dealing with clients via email and internal teams.
• Good time management and prioritisation skills to manage multiple quotes and orders.
• Accurate data entry skills to keep Salesforce information up to date.
• Order processing skills to process approved quotes into sales orders.
• Problem-solving skills to resolve missing information, errors and delays.
• Strong coordination skills to work effectively with sales, customers via email and operations and finance teams.
• Professional written communication skills for emails, follow-ups and updates.
• Basic commercial awareness of pricing, quotes, sales orders and revenue.

What we prefer

• Experience within the building industry or in a similar role
• A problem solver who has a ‘can-do’ attitude.
• Strong computer skills, particularly with Microsoft Office, Excel and Salesforce
• Good organisational and time management skills to manage multiple quotes and deadlines.

What we offer

• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA' Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.