Sales Professional - Knox City

Michael Hill Jeweller; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Structured development

Performance incentives

Part-time flexibility

Career growth

Recognition & celebrations

Exclusive team discounts

Job summary

Michael Hill is seeking a Part-Time Sales Professional for our Knox City store located in Westfield Knox. You will connect with customers, share the story behind pieces, and deliver a premium in-store experience while supporting a welcoming and inclusive team.

Join a brand known for celebrating meaningful milestones, with structured development, performance incentives, and exclusive team discounts. This role offers part-time flexibility and opportunities for long-term growth within the business.

Qualifications

• Passion for connecting with customers and delivering premium, personalised in-store experience.
• Previous retail experience and POS proficiency highly regarded.
• Attention to detail with visual merchandising and presentation standards.
• Willingness to learn and grow with support from experienced leaders.

Responsibilities

• Assist customers in finding the perfect jewellery piece and share stories behind pieces.
• Provide a premium in-store experience in a customer-centric, KPI-driven environment.
• Maintain high standards of visual merchandising and store presentation.
• Collaborate with team to deliver excellent customer service and achieve store goals.

Skills

Customer service

POS proficiency

Retail experience

KPI awareness

Visual merchandising

Tools

POS system

Job description

Michael Hill is a globally recognised jewellery brand, celebrated for its rich heritage and commitment to life’s most meaningful milestones. As a valued Part-Time Sales Professional in our Michael Hill Knox City team, you’ll support customers in celebrating life’s special moments while building a rewarding and fulfilling career.

Located within Westfield Knox, our store offers a vibrant retail environment where you’ll connect with a diverse range of customers, create memorable experiences and help them find the perfect piece for every occasion.

Why You’ll Love This Role

• Structured Development – Begin your Michael Hill journey with our 6-week Stepping Stones programme, designed to build your confidence, product knowledge and customer service capability.
• Performance Incentives – Enjoy monthly rewards that recognise your achievements, passion and drive.
• Part-Time Flexibility – Enjoy the balance of a part-time position while being part of a supportive and inclusive store team.
• Career Growth – Build a long-term career with Michael Hill, with opportunities to develop your skills and grow within the business.
• Recognition & Celebration – From in-store celebrations to regional awards, we love recognising success across our teams.
• Exclusive Team Discounts – Access special team member pricing across our stunning jewellery collections.

About You

• A genuine passion for connecting with customers, discovering their story and delivering a premium, personalised in-store experience.
• Confidence working in a customer-centric, KPI-driven environment. Previous retail experience and POS proficiency will be highly regarded.
• A strong eye for detail, with the ability to uphold exceptional visual merchandising and presentation standards.
• A willingness to learn, take on feedback and grow with the support of experienced retail leaders and a knowledgeable team.
• Flexibility to work a 20-hour part-time roster, including Mondays, Fridays and one rotating weekend day.