Sales Professional - Eastland

Vic, Other, VIC; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Development program

Performance incentives

Full-time stability

Career growth

Recognition events

Team discounts

Job summary

Michael Hill Eastland in Melbourne is seeking a Full Time Sales Professional to engage customers in meaningful jewellery purchases and create memorable shopping experiences. This role requires enthusiasm for building relationships, strong customer service, and a willingness to work on a rotating roster including evenings and weekends.

You will join a supportive team in Eastland Shopping Centre, connect with customers, and help them select pieces for life’s milestones while developing your retail

Qualifications

• Customer-focused, able to build rapport with diverse shoppers.
• KPI-driven environment with goal orientation.
• POS familiarity and checkout operation experience.
• Eye for visual merchandising and presentation.

Responsibilities

• Provide premium, personalised in-store experiences for customers.
• Support positive store environment, achieve sales targets.
• Maintain attractive visual merchandising and product displays.
• Learn and grow with feedback from store leaders and team.

Job description

Michael Hill is a globally recognised jewellery brand, celebrated for its rich heritage and commitment to life’s most meaningful milestones. As a valued Full Time Sales Professional in our Michael Hill Eastland team, you’ll support customers in celebrating life’s special moments while building a rewarding and fulfilling career.

Located within Eastland Shopping Centre, our store offers a vibrant retail environment where you’ll connect with a diverse range of customers, create memorable experiences and help them find the perfect piece for every occasion.

Why You’ll Love This Role

• Structured Development – Begin your Michael Hill journey with our 06-week Stepping Stones programme, designed to build your confidence, product knowledge, and customer service capability.
• Performance Incentives – Enjoy monthly rewards that recognise your achievements, passion, and drive.
• Full-Time Stability – Enjoy the consistency and security of a full-time position, with stable hours as part of a supportive and inclusive store team.
• Career Growth – Build a long-term career with Michael Hill, with opportunities to develop your skills and grow within the business.
• Recognition & Celebration – From in-store celebrations to regional awards, we love recognising success across our teams.
• Exclusive Team Discounts – Access special team member pricing across our stunning jewellery collections.

About You

• A genuine passion for connecting with customers, discovering their story and delivering a premium, personalised in-store experience.
• Confidence working in a customer-centric, KPI-driven environment. Previous retail experience and POS proficiency will be highly regarded.
• A strong eye for detail, with the ability to uphold exceptional visual merchandising and presentation standards.
• A willingness to learn, take on feedback and grow with the support of experienced retail leaders and a knowledgeable team.
• Flexibility to work 38 hours per week, including evenings and weekends on rotating roster.