Sales Professional - Eastland

Michael Hill; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Exclusive Team Discounts

Job summary

Michael Hill in Eastland Shopping Centre is seeking a Full Time Sales Professional to join our jewellery team. You’ll connect with customers, create memorable experiences and help them find the perfect piece for every occasion.

You’ll work 38 hours a week, including evenings and weekends on a rotating roster, with structured development, performance incentives and exclusive team discounts as part of a supportive store team.

Qualifications

• A genuine passion for connecting with customers.
• Confidence working in a KPI-driven environment.
• Strong eye for detail in visual merchandising and presentation.
• Willingness to learn and grow with guidance from experienced leaders.
• Flexibility to work 38 hours per week, including evenings and weekends on a rotating roster.

Responsibilities

• Support customers in celebrating life’s milestones and finding the perfect piece.
• Create memorable in-store experiences and connect with a diverse range of customers.
• Uphold high standards of visual merchandising and presentation across the store.

Skills

Customer service

POS proficiency

Visual merchandising

KPI-driven environment

Job description

Michael Hill is a globally recognised jewellery brand, celebrated for its rich heritage and commitment to life’s most meaningful milestones. As a valued Full Time Sales Professional in our Michael Hill Eastland team, you’ll support customers in celebrating life’s special moments while building a rewarding and fulfilling career.

Located within Eastland Shopping Centre, our store offers a vibrant retail environment where you’ll connect with a diverse range of customers, create memorable experiences and help them find the perfect piece for every occasion.

Why You’ll Love This Role

• Structured Development – Begin your Michael Hill journey with our 06‑week Stepping Stones programme, designed to build your confidence, product knowledge, and customer service capability.
• Performance Incentives – Enjoy monthly rewards that recognise your achievements, passion, and drive.
• Full‑Time Stability – Enjoy the consistency and security of a full‑time position, with stable hours as part of a supportive and inclusive store team.
• Career Growth – Build a long‑term career with Michael Hill, with opportunities to develop your skills and grow within the business.
• Recognition & Celebration – From in‑store celebrations to regional awards, we love recognising success across our teams.
• Exclusive Team Discounts – Access special team member pricing across our stunning jewellery collections.

About You

• A genuine passion for connecting with customers, discovering their story and delivering a premium, personalised in‑store experience.
• Confidence working in a customer‑centric, KPI‑driven environment. Previous retail experience and POS proficiency will be highly regarded.
• A strong eye for detail, with the ability to uphold exceptional visual merchandising and presentation standards.
• A willingness to learn, take on feedback and grow with the support of experienced retail leaders and a knowledgeable team.
• Flexibility to work 38 hours per week, including evenings and weekends on rotating roster.